Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Volunteer
Frashaunda Echols

Frashaunda Echols

SAHM
Selmer,TN

Overview

13
13
years of professional experience
1
1
Certification

Work History

Student

University of Memphis
Memphis, TN
01.2020 - 05.2021
  • Completing classes to earn my degree.

SAHM

N/A
Selmer, TN
06.2019 - 07.2021
  • I was in charge of all daily activities with my children
  • I kept the home organized and clean
  • I kept a budget for our finances
  • I taught my four year old at home
  • I cooked meals and provided snacks in between.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Developed strong communication and organizational skills through working on group projects.

Paraprofessional

Solomon Elementary School
, HI
10.2018 - 05.2019
  • I assisted the teacher in the classroom with students
  • I helped to monitor behaviors of individual students inside and outside the classroom
  • I also helped students with class assignments and projects.

Account Representative

Portfolio Recovery Associates
Jackson, TN
09.2017 - 06.2018
  • Assisting customers with processing payments - Appropriately resolving account or payment issues customer may have - Updating contact information for customers - Practice active listening and phone etiquette

Assistant Manager

State Finance Company
Jackson, TN
06.2014 - 11.2016
  • Assisting in daily activities such as: running the store, greeting, customers, taking and processing loans, receiving payments on accounts, giving money available to customers, closing loans, making bank drops and pick-ups, opening and closing the store, and calling call list.

Behavior Technician

Cultivate Behavior Heath and Education
Jackson, Tn
07.2021 - 10.2021
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Developed strong communication and organizational skills through working on group projects.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed and maintained courteous and effective working relationships.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Intake Specialist

Child Abuse Hotline-State of Tennessee
Nashville , Tennessee
03.2024 - 05.2024
  • Identified issues, analyzed information and provided solutions to problems.
  • Worked effectively in fast-paced environments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Bachelor's - Liberal Arts & Sciences

University of Memphis
May 2021

High school diploma - undefined

North Side High School
May 2006

Skills

  • 5 years)
  • Retail sales (5 years)
  • Word Processing
  • Classroom Management
  • Phone Etiquette
  • Medication Administration
  • Tutoring
  • Management Experience
  • Project Management
  • PeopleSoft
  • Interviewing
  • Recruiting
  • Administrative Experience
  • Teaching
  • Typing
  • Human Resources
  • Special Education
  • Math
  • Merchandising
  • Experience Working With Students
  • Curriculum Development
  • Developmental Disabilities Experience
  • Special Needs
  • Certifications and Licenses
  • Driver's license
  • Assessments
  • Customer Focus & Orientation — Highly Proficient
  • March 2020
  • Responding to customer situations with sensitivity
  • Full results: Highly Proficient
  • Work Style: Conscientiousness — Expert
  • Tendency to be well-organized, rule-abiding, and hard-working
  • Full results: Expert
  • August 2019
  • Responding to customer situations with sensitivity
  • Teaching Skills: Elementary Classroom Management — Proficient
  • Managing behavior in elementary school classrooms
  • Full results: Proficient
  • Call Center Customer Service — Highly Proficient
  • March 2019
  • Measures a candidate's ability to demonstrate customer service skills in a call center setting
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
  • Development in any professional field
  • Additional Information
  • Skills
  • I have experience with the following computer programs
  • Microsoft Word, Excel, PowerPoint, Sheets,
  • And Adobe I have great leadership skills, management experience, and I understand and respect
  • Authority as well as teamwork

Certification

  • EXCEL (10+ years)
  • LEADERSHIP SKILLS (10+ years)
  • MICROSOFT WORD (10+ years)
  • POWERPOINT (10+ years)
  • WORD (10+ years)
  • Customer Service (10+ years)
  • Microsoft Office (10+ years)
  • Management (5 years)
  • Receptionist
  • Sales (7 years)
  • Microsoft Outlook (5 years)
  • Data Entry

Additional Information

  • Authorized to work in the US for any employer

Timeline

Intake Specialist

Child Abuse Hotline-State of Tennessee
03.2024 - 05.2024

Behavior Technician

Cultivate Behavior Heath and Education
07.2021 - 10.2021

Student

University of Memphis
01.2020 - 05.2021

SAHM

N/A
06.2019 - 07.2021

Paraprofessional

Solomon Elementary School
10.2018 - 05.2019

Account Representative

Portfolio Recovery Associates
09.2017 - 06.2018

Assistant Manager

State Finance Company
06.2014 - 11.2016

Bachelor's - Liberal Arts & Sciences

University of Memphis

High school diploma - undefined

North Side High School

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Frashaunda EcholsSAHM