Samrina Manandhar
Ashburn,VA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
1
1
year of professional experience
Work History
International Sales Representative
NEPAL AIRLINES
01.2021 - 04.2021
- Assisted in processing international ticket bookings and managed customer inquiries, ensuring a seamless ticketing experience for clients
- Utilized reservation systems to check seat availability, issue tickets, and handle changes or cancellations efficiently
- Generated daily and weekly reports on ticketing trends, providing data-driven insights to refine sales strategies
Sales Representative
DFSK AUTOMOBILE
09.2020 - 12.2020
- Presented vehicle features, financing options, and customer promotions, enhancing product knowledge and facilitating informed purchasing decisions
- Managed post-sales support, including customer follow-ups and service appointments, to ensure high client satisfaction and retention levels
- Coordinated with the sales team to meet and exceed monthly targets, receiving recognition for outstanding customer service and sales performance
Intern
YELLOW CLAW EVENT
05.2020 - 08.2020
- Supported the marketing team in planning and promoting event campaigns, enhancing audience engagement through digital and social media channels
- Assisted in creating visually appealing promotional materials, including social media graphics, email templates, and event banners, contributing to a cohesive brand presence
- Conducted research on target audience preferences and trends, helping to tailor marketing strategies
Education
BUSINESS AND MARKETING
MARYMOUNT UNIVERSITY
05.2026
Associate Degree - BUSINESS ADMINISTRATION
NORTHERN VIRGINIA COMMUNITY COLLEGE
05.2024
Skills
- Sales strategies
- Multitasking Abilities
- Customer satisfaction
- Organizational skills
Targetposition
Sales
Timeline
International Sales Representative
NEPAL AIRLINES
01.2021 - 04.2021
Sales Representative
DFSK AUTOMOBILE
09.2020 - 12.2020
Intern
YELLOW CLAW EVENT
05.2020 - 08.2020
Associate Degree - BUSINESS ADMINISTRATION
NORTHERN VIRGINIA COMMUNITY COLLEGE
BUSINESS AND MARKETING
MARYMOUNT UNIVERSITY
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