Samruddi Satishkumar
College Station
Summary
Business Analyst with 3+ years of experience delivering data-driven insights, process optimization, and enterprise system enhancements across manufacturing, research, and technology domains. Proficient in SQL, Excel, Power BI, Python, and R to generate actionable insights, support KPI tracking, and optimize workflows. Proven ability to translate complex business requirements into scalable analytical solutions, improving operational efficiency and manage end-to-end project lifecycles including requirements elicitation, UAT, and stakeholder reporting. Experienced in Agile, Waterfall, Lean, and ISO 9001 environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Student Dosimetrist
National Center for Electron Beam Research
05.2023 - 08.2025
- Analyzed large operational and billing datasets using SQL and Excel, delivering executive-level insights that improved processing efficiency by 20%.
- Identified logistics and workflow bottlenecks through data trend analysis, accelerating delivery cycles by 25%.
- Led AS-IS / TO-BE process modeling and value stream mapping initiatives, reducing billing discrepancies by 15%.
- Engineered two interactive dashboards that provided real-time insights, revealing vulnerabilities in existing logistics code leading to 3 critical bug fixes before deployment which minimized disruptions of day-to-day operations.
- Drove cross-functional collaboration with operations, compliance, and research teams to define business requirements, KPIs, and success metrics.
- Led User Acceptance Testing (UAT) by validating system enhancements, documenting test results, and ensuring production readiness.
- Facilitated stakeholder workshops to align analytical solutions with regulatory standards and organizational objectives.
Senior Systems Engineer
Cognizant Technology Solutions
09.2021 - 10.2022
- Led production incident management (L2/L3) for enterprise applications, ensuring SLA adherence and minimizing business downtime.
- Performed root cause analysis (RCA) and implemented permanent system fixes, reducing repeat incidents by 30% and improving system uptime across 3 enterprise applications.
- Directed cross-functional war rooms with 5+ teams during high-severity incidents, resolving critical production issues within SLA.
- Executed change, release, and deployment validation for releases, confirming fixes through UAT and regression testing prior to production rollout, ensuring zero post-deployment incidents.
- Monitored incident trends and operational metrics using SQL and Excel to identify recurring issues and drive preventive actions.
- Authored 15+ runbook and process flow documents, standardizing incident response and improving resolution efficiency by 30%.
Business Analyst Intern
Gusto Valley Technovations
08.2020 - 12.2020
- Derived insights from 20,000 equipment usage records using SQL, identifying bottlenecks and improving production efficiency by 15%.
- Defined 10 KPIs and business rules, enabling performance monitoring and improving operational decision-making accuracy by 20%.
- Implemented UAT and validated 3 dashboards prior to production deployment, ensuring 100% alignment with business requirements.
Education
Master of Science (MS) - Engineering Management
Texas A&M University
Texas08.2025
Skills
- Data & Analytics: SQL, Excel (Advanced), Power BI, Python, R
- Business Analysis: Requirements Elicitation, BRD/FRS, Gap Analysis, Process Mapping (AS-IS / TO-BE), KPI Definition, UAT, Test Case Design
- Methodologies: Agile, Waterfall, Lean, Value Stream Mapping, ISO 9001, Quality Management Systems (QMS), Process Audits, SOPs, Continuous Improvement, Change Management
- Tools: JIRA, Confluence, Visio, ServiceNow, SharePoint, AWS QuickSight, Microsoft 365
- Domains: Operations Analytics, Supply Chain & Inventory, Compliance, Quality & Process Improvement
- Quality assurance techniques
- Quality assurance
- Data management
- Dosage calculation
Certification
Business Analysis Course (IIBA-Approved), 2025
Timeline
Student Dosimetrist
National Center for Electron Beam Research
05.2023 - 08.2025
Senior Systems Engineer
Cognizant Technology Solutions
09.2021 - 10.2022
Business Analyst Intern
Gusto Valley Technovations
08.2020 - 12.2020
Master of Science (MS) - Engineering Management
Texas A&M University