Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Systems And Tools
Persistent Panda
Timeline
Generic

Samson Olorunfemi

Anna,TX

Summary

Highly motivated and analytical Insurance Claims Professional with 5+ years of hands-on experience in resolving automobile injury and liability cases, particularly within the non-standard auto sector. Skilled in interpreting coverage terms, determining fault, and ensuring equitable outcomes for all parties involved. Strong interpersonal communicator, capable of handling sensitive claim discussions with empathy and professionalism. Offers bilingual support (Spanish/English) and a commitment to collaborative team environments. Seeking to contribute value and insight in a growth-minded insurance organization.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Claims Analyst – Auto Liability & Injury

Champion Advisor Auto Group
06.2021 - Current
  • Oversaw a diverse claim portfolio involving bodily harm and auto-related disputes.
  • Assessed comparative negligence, collected statements, and reviewed scene documentation.
  • Interacted with attorneys and unrepresented parties to resolve issues efficiently.
  • Developed concise, thorough claim records and exceeded audit expectations.
  • Proactively escalated cases with red flags such as suspicious patterns.
  • Delivered culturally sensitive service to Spanish-speaking clients.

Claims Representative – Personal Auto

Texas Auto Risk Solutions
08.2018 - 05.2021
  • Guided insureds and third parties through the claim process.
  • Calculated reasonable medical and repair costs.
  • Resolved early-settlement opportunities and maintained diary compliance.
  • Facilitated legal intervention handoffs with organized documentation.
  • Served as a go-to resource for policy nuances and strategy.

Education

Bachelor of Arts - Agricultural Economics

Federal University of Agriculture
Abeokuta, Nigeria
02-2017

Skills

  • Auto Injury Case Management
  • Liability Assessment & Fault Analysis
  • Legal Coordination & Litigation Support
  • Regulatory & State Compliance
  • Claims Reserve Monitoring & Cost Control
  • Policy Interpretation & Risk Evaluation
  • Multilingual Claimant Interaction
  • Time-Limited Demand Response
  • Data-Driven Decision Making
  • High-Volume File Management

Certification

  • Complex Auto Injury Claims (NAIA Certified Course)
  • State of Texas - All Lines Adjuster License
  • License #: TX 3140500 | Current
  • Certificate of completion for National Flood Insurance
    Program (NFIP) by FEMA, 04/01/24

Affiliations

  • Texas Independent Adjusters Association (TIAA)
  • National Auto Claims Professionals Network (NACPN)

Systems And Tools

  • ClaimCenter (Guidewire)
  • CCC Intelligent Solutions
  • Mitchell Estimating
  • LexisNexis
  • MS Excel & Outlook
  • Proprietary Claims CRM

Persistent Panda

Persistent Panda

Timeline

Claims Analyst – Auto Liability & Injury

Champion Advisor Auto Group
06.2021 - Current

Claims Representative – Personal Auto

Texas Auto Risk Solutions
08.2018 - 05.2021

Bachelor of Arts - Agricultural Economics

Federal University of Agriculture
Samson Olorunfemi
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