Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Samual Kelly

Port Orange,FL

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service

McDonald's
02.2023 - 12.2024
  • Boosted sales revenue by skillfully promoting diverse service options.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Maintained customer satisfaction with forward-thinking solutions focused on addressing customer needs.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Helped Boost the McDonald's rating performance and customer service rating by 52% from beginning of February 2023 to the end of June 2023
  • Provided outstanding customer service.

Education

Associate of Arts - Associate of Arts

Daytona State College
Daytona Beach, FL
06.2025

High School Diploma -

Spruce Creek High School
Port Orange, FL
06.2025

Skills

  • Safety Regulations
  • Correcting Discrepancies
  • Quality Assurance
  • Computer Hardware Knowledge
  • Software and Hardware Skills
  • Customer Service and Assistance
  • Complaint Handling
  • Conflict Resolution
  • Interpersonal Skills
  • Multitasking Abilities

Accomplishments

  • I have constructed my own home lab server
  • I have assembled my own interactive smart mirror for a school project.
  • CompTIA ITF+ certified
  • OSHA certified

Certification

CompTIA IT Fundamentals (ITF+) Certification

OSHA Certification

Timeline

Customer Service

McDonald's
02.2023 - 12.2024

Associate of Arts - Associate of Arts

Daytona State College

High School Diploma -

Spruce Creek High School

CompTIA IT Fundamentals (ITF+) Certification

OSHA Certification

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Samual Kelly