Samual Kelly
Port Orange,FL
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service
McDonald's
02.2023 - 12.2024
- Boosted sales revenue by skillfully promoting diverse service options.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Maintained customer satisfaction with forward-thinking solutions focused on addressing customer needs.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Helped Boost the McDonald's rating performance and customer service rating by 52% from beginning of February 2023 to the end of June 2023
- Provided outstanding customer service.
Education
Associate of Arts - Associate of Arts
Daytona State College
Daytona Beach, FL06.2025
High School Diploma -
Spruce Creek High School
Port Orange, FL06.2025
Skills
- Safety Regulations
- Correcting Discrepancies
- Quality Assurance
- Computer Hardware Knowledge
- Software and Hardware Skills
- Customer Service and Assistance
- Complaint Handling
- Conflict Resolution
- Interpersonal Skills
- Multitasking Abilities
Accomplishments
- I have constructed my own home lab server
- I have assembled my own interactive smart mirror for a school project.
- CompTIA ITF+ certified
- OSHA certified
Certification
CompTIA IT Fundamentals (ITF+) Certification
OSHA Certification
Timeline
Customer Service
McDonald's
02.2023 - 12.2024
Associate of Arts - Associate of Arts
Daytona State College
High School Diploma -
Spruce Creek High School
CompTIA IT Fundamentals (ITF+) Certification
OSHA Certification