Samuel Abreu
Nutley
Summary
Motivated professional with a strong work ethic and ambition seeks a challenging position in customer service. Committed to delivering exceptional support while fostering positive relationships with clients, contributing to personal and organizational growth. Eager to leverage skills in communication and problem-solving to enhance customer experiences and drive satisfaction. Passionate about continuous learning and development within the dynamic field of customer service.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Culligan Company
01.2020
- Loading, transporting, and delivering items to clients or businesses in a safe, timely manner
- Accepting payments for delivered items
Order Processor
Quickbox fulfillment
01.2024 - Current
- Processed incoming customer orders for cosmetics and beauty products with accuracy and attention to detail
- Picked, packed, and prepared orders for shipment according to company quality and safety standards
- Verified product codes, quantities, and expiration dates to ensure order accuracy and product integrity
- Operated warehouse equipment such as RF scanners, barcode systems, and packaging tools to track and fulfill orders
- Maintained clean, organized workstations in compliance with hygiene standards required for cosmetic handling
- Coordinated with inventory and shipping teams to ensure timely order fulfillment and efficient workflow
- Performed quality checks to minimize errors, damages, and returns
- Met daily productivity and order volume targets in a fast-paced warehouse environment
Seasonal
CSC - Security
08.2018 - Current
- Sent to events, ensure proper identification and clearance was provided in order to get in and out of venue
- Assisted securing the outside of the facility
Driver/Laborer
JD Carton & Son, inc.
04.2023 - 02.2024
- Safely drove moving trucks to transport furniture and household items to residential and commercial locations, ensuring timely and secure delivery.
- Loaded and unloaded furniture, ensuring proper handling to prevent damage and facilitate efficient packing/unpacking.
- Collaborated with a team of movers to strategically move heavy items, using proper lifting techniques and equipment to ensure safety.
- Provided excellent customer service by communicating clearly with clients and resolving any issues during the move.
- Maintained a clean and organized truck and ensured all inventory and delivery documents were accurately completed.
Amazon Delivery driver
01.2022 - 12.2023
- Safely and efficiently delivered packages to residential and business locations, ensuring timely arrival and customer satisfaction.
- Managed daily routes using GPS technology to optimize delivery efficiency, achieving [percentage]% on-time delivery rate.
- Maintained accurate records of deliveries and handled packages with care to prevent damage.
- Provided excellent customer service by addressing inquiries and resolving delivery issues in a professional manner.
- Worked collaboratively with a team of drivers and warehouse staff to meet daily goals and adhere to strict deadlines.
Education
High School -
Nutley High School
06-2018
Aviation Institute of Maintenance
Hasbrouck Heights, New Jersey07-2026
Skills
- Bilingual communicator
- Teamwork and collaboration
- Positive attitude
- Problem-solving
- Customer service
- Dependable and reliable
- Punctual and reliable
- Physical stamina
- Adaptability and flexibility
- Multitasking and organization
Disclaimer
Authorized to work in the US for any employer
Timeline
Order Processor
Quickbox fulfillment
01.2024 - Current
Driver/Laborer
JD Carton & Son, inc.
04.2023 - 02.2024
Amazon Delivery driver
01.2022 - 12.2023
Delivery Driver
Culligan Company
01.2020
Seasonal
CSC - Security
08.2018 - Current
High School -
Nutley High School
Aviation Institute of Maintenance