Samuel Aguilera

• Managed day-to-day transportation operations, achieving on-time delivery and high customer satisfaction rates.
• Supervised team of 64 drivers, guiding and supporting adherence to company policies and enhancing operational compliance.
• Ensuring drivers' documentation remains current and compliant with state and federal regulations via close partnership with JJ Keller
• Conducting pallet jack certification classes with our drivers and regular safety inspections of equipment.
• Oversaw operations of 38 tractors and 40 reefer trailers, ensuring timely equipment maintenance and repairs.
• Daily monitoring of driver logs, and Hours of service compliance, ensuring that drivers are adhering to required 10 hour, and 34 hour reset requirements.
• daily monitoring of in-house applications to track key metrics critical for customer success and satisfaction.
• Conducted Smith System defensive driver training and implemented safety protocols, reducing accidents and violations.
• Working with the Transportation team to achieve 100% on 2022 - 2025 BIT inspections, as well as internal DOT compliance inspections with QCD's Sr. DOT Compliance Manager Jeff Atencio and Lee Gragnano achieving 99% score between 2022 - 2025.
• Collaborated with customer service teams to address customer inquiries, resolve issues, and maintain high levels of customer satisfaction.
• Monitored and analyzed transportation metrics, identifying areas for improvement and implementing corrective actions.

• Prepared work for selectors, oversaw the selection and building of customer orders, audited and corrected discrepancies in the pick, and managed the receiving of inbound loads from third-party carriers while supervising an average crew of 20 warehouse associates.
• Led and motivated staff to achieve performance goals, fostering a high-performance culture.
• Created strategies for improving operational efficiencies in the warehouse.
• Extended work hours and shifts to meet tight deadlines during peak periods, ensuring timely order fulfillment.

• Delivered dairy, frozen, and dry products to Starbucks, ensuring adherence to DOT/FMCSA regulations while providing courteous and professional service during 12 to 14 hour shifts.
• Conducted pre-trip inspections to ensure vehicle safety and compliance, promptly reporting any defects, accidents, or violations to supervisor.

• Conducted pre-trip inspections to ensure vehicle safety and compliance while Maintaining accurate logs of driving hours and vehicle maintenance records.
• Adhered to all traffic regulations while navigating various routes Maintained accurate records of deliveries, including dates, times, products delivered and customer signatures while servicing customers throughout the continental united states as an over the road driver.
• Operated Class A trucks for safe, timely deliveries of goods.
• Conducted pre-trip and post-trip inspections for vehicle safety and compliance.
• Managed loading and unloading of freight according to company standards.

As a supervisor on the front end at Costco Wholesale I was involved on a day to day basis with my fellow supervisors to drive high productivity from the employees that I supervised. I oversaw a splinter group of 7 employees in which I was responsible for their safety training and reviews.

• performing register drops money handling responsibilities, voids of over charges and supervised returns of unwanted items from members, also doing return audits in the membership/returns department to ensure that all items were accounted for in order to minimize Shrink.
• Coordinated scheduling for front-end staff to optimize coverage during peak times which consisted of opening up registers or shutting down registers depending on the need of the business, along with sending employees to the floor in order to recover and maintain a safe and clean retail space for our members, It was also my responsibility to make sure that cashiers and assistants received their breaks and lunches in a timely manner.