SAMUEL ALGER
Berkeley Springs,WV
Summary
Experienced Service Technician skilled in diagnostic testing and repair techniques to optimize system performance. Known for delivering exceptional customer service and resolving issues through innovative problem-solving and technical troubleshooting. Strong in quality control and project management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lineman
Antietam Tree and Turf
Hagerstown, MD
06.2024 - Current
- Removal of trees.
- Drive equipment and maintain safety.
- Work around hazardous materials and objects.
- Maintain a clean workspace.
Service Technician
CMA OF MARTINSBURG
martinsburg, WV
04.2024 - Current
- Replaced worn-out components with genuine parts for optimal performance of the system
- Followed safety protocols when performing service and repairs
- Utilized strong communication skills to efficiently interact with customers and provide technical advice
- Communicated with management and other team members to provide detailed reports and updates on assignments
- Identified parts needed for repairs and ordered them as needed
- Maintained detailed records of service visits and customer requests
- Remained up-to-date on technical and product knowledge within area of responsibility
- Conducted preventative maintenance on equipment to optimize performance
- Used electronic test equipment and hand tools to perform preventative maintenance checks and adjustments.
Sub contractor
HONEYSUCKLE HEDGE LLC
Berkeley Springs, WEST VIRGINIA (WV)
12.2023 - 04.2024
- Implemented innovative solutions for complex problems encountered during construction process
- Used hand drill and saw machine to cut required measurements of materials
- Followed verbal and written instructions from supervisors
- Collaborated with other crew members to complete tasks in an effective manner; worked both independently and as part of a team.
Service Technician
WALMART
winchester, VA
11.2021 - 05.2023
- Replaced worn-out components with genuine parts for optimal performance of the system
- Followed safety protocols when performing service and repairs
- Utilized strong communication skills to efficiently interact with customers and provide technical advice
- Maintained detailed records of service visits and customer requests
- Communicated with management and other team members to provide detailed reports and updates on assignments.
Education
High School Diploma -
pennfoster
scranton, pa06.2021
Skills
- Time Management
- Attention to Detail
- Customer Service
- Project Management
- Multitasking
- Quality Control
- Construction Estimating
- Adaptability
- Subcontractor Coordination
- Problem Solving
- Team Leadership
- Record Keeping
- Technical Troubleshooting
- Inventory Management
- Equipment Maintenance
- Software Configuration
- Teamwork Abilities
- Electrical Systems
- Computer Literacy
- Interpersonal Skills
- System Installation
- Safety Protocols
- Conflict Resolution
- Repair Techniques
- Mechanical Aptitude
- Diagnostic Testing
- Written and verbal communication
- Repair work
- Hand and power tools
Certification
G049209
Zip
25401
Personal Information
Title: Service Technician
State
wv
City
martinsburg
Timeline
Lineman
Antietam Tree and Turf
06.2024 - Current
Service Technician
CMA OF MARTINSBURG
04.2024 - Current
Sub contractor
HONEYSUCKLE HEDGE LLC
12.2023 - 04.2024
Service Technician
WALMART
11.2021 - 05.2023
High School Diploma -
pennfoster
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