Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samuel Allen

Delaware,OH

Summary

Skilled field technician with broad base of experience in technical support and equipment troubleshooting. Resolves problems quickly, delivering high levels of customer satisfaction. Strong knowledge of Networking and hardware diagnostics. Completed ride outs with current FT-6 and strive to acquire more knowledge and skills in the field.

Overview

4
4
years of professional experience

Work History

Field Technician

Charter Spectrum
01.2021 - Current
  • Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools and components.
  • Successfully repaired issues by applying technical, mechanical, and virtual skills and operations knowledge.
  • Worked with both large and small business to resolve both simple and complex issues relating to our services and IT issues through they're third party company.

Game Room Technician

Scene 75
10.2019 - 01.2021
  • Proactively worked on games systems including component wiring, mechanical design, and software malfunctions.
  • Worked to help train new incoming technicians to learn the job and be fluent in all aspects.

Education

No Degree - Electrical Engineering

Youngstown State University
Youngstown, OH

High School Diploma -

Hilliard Davidson High School
Hilliard, OH
06.2013

Engineering Certificate - Engineering

Tolles Technical Center
Plain City, OH
06.2013

Skills

    • Troubleshooting Network Issues
    • Microsoft Windows and Office
    • Hardware and Software Repair
    • Resolving Problems and Incidents
    • Customer Satisfaction
      • Analytical and Methodical
      • PC Networking
      • Organizational Skills
      • Equipment Maintenance

Timeline

Field Technician

Charter Spectrum
01.2021 - Current

Game Room Technician

Scene 75
10.2019 - 01.2021

No Degree - Electrical Engineering

Youngstown State University

High School Diploma -

Hilliard Davidson High School

Engineering Certificate - Engineering

Tolles Technical Center

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Samuel Allen