Samuel Alzate Alvarez
Boston,MA
Summary
Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way. Barback proficient in handling food safely, maintaining clean work areas and restocking supplies. Eager to further develop wine, liquor and mixed drinks knowledge. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Barback
Eva Restaurant & Wine Bar
05.2023 - 11.2023
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Greeted customers and provided friendly, knowledgeable service.
- Replaced empty kegs and soda syrups.
- Restocked ice, condiments, and snacks.
- Assisted in setting up and breaking down bar area for special events.
- Learned how to make wide variety of mixed drinks.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Operated POS system to collect payments from customers.
- Provided attentive service and proactively assessed guest needs.
- Answered customer questions about food and beverage items and assisted with menu selections.
Food Runner
Area Four
10.2021 - 05.2023
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Greeted customers and provided outstanding customer service.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Organized and replenished supplies at food stations to optimize team performance.
- Answered customer questions about food and beverage items and assisted with menu selections.
Line Cook
Otto Pizza
10.2020 - 06.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Education
High School Diploma -
Charlestown High School
Charlestown, MA05.2024
Skills
- Stock rotation
- Problem-solving abilities
- Efficient multitasking
- Customer service
- Cash handling
- Reliability
- Team collaboration
- Decision-making
- Menu knowledge
- Fast-paced environment
- Adaptability
- Employee Training
- Food Running
- Garnishing
- Cleaning
- Beverage Preparation
- Spanish Fluency
- Performance Improvement
- POS System Operation
- Cross-Selling and Upselling
- Service Bar Restocking
Languages
Spanish
Native or Bilingual
Timeline
Barback
Eva Restaurant & Wine Bar
05.2023 - 11.2023
Food Runner
Area Four
10.2021 - 05.2023
Line Cook
Otto Pizza
10.2020 - 06.2021
High School Diploma -
Charlestown High School
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