Samuel Arnce
Vancouver,WA
Summary
I'm extremely enthusiastic to take the next step in my IT career, I’m also very hungry to learn the emerging technologies in the industry and try to sharpen my craft with these amazing tools. Watching my dad and other family members work in the industry has really cemented the fact that this is where I belong and want to make a career for myself and future family. I'm excited to meet with you and discuss future opportunities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Technician
Computers Made Easy
Vancouver, Washington
12.2019 - 06.2020
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Managed system-wide operating system and software deployments, as well as related software upgrade problems.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Updated department documentation such as license databases, infrastructure maps and FAQs to maintain consistent response levels.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Configured hardware, devices and software to set up work stations for employees.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
Media/Social Media Coordinator
Hillside Christian Fellowship
Happy Valley, OR
07.2018 - 12.2019
- Managed social media accounts, generating interest for existing and upcoming events, and releases of videos/audio
- Created social media content with consistent content and tone
- Partnered with graphic designers creating content and promoting ad campaigns
- Helped plan the week with staff members and tasks that needed to be completed within a specific timeframe
Material Handler
Mill Plain Electric
Vancouver, WA
04.2019 - 06.2019
- Transported inventory items to appropriate locations
- Kept storage areas organized, clean and secure to fully protect company assets
- Informed purchasing team of missing or damaged items immediately when unloading and receiving
- Coordinated daily work strategies, following oral and written instructions to properly move and ship products
Floorhand/Derrickhand
Key Energy Services
Williston , ND
03.2018 - 03.2019
- Adhered to operational safety and regulatory requirements by maintaining clean and hazard-free work space
- Verified job safety analysis (JSA) and correctness of obtained permits prior to starting new jobs
- Moved or relocated materials and equipment required for drilling tool assembly to and throughout work site
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first
Barista
Starbucks
Wilsonville, OR
01.2015 - 11.2017
- Learned every menu preparation and numerous off-label drinks to meet all customer needs
- Recommended products based on solid understanding of individual customer needs and preferences
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins
- Maintained supply levels in counter and customer areas to meet typical demands
Farmer
N/A
Beavercreek, OR
01.2014 - 01.2016
- Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix
- Tended to crops, which included fruit trees, vegetable plants, medicinal plants and herbs
- Monitored animal health and welfare
- Operated farm equipment such as tractors and trucks with extreme care and precision
Education
High School Diploma -
Gladstone High School
Gladstone07.2011
Associate of Science - General/Computer Science/Healthcare
Clackamas Community College
Oregon City, OR12.2017
Skills
- Computer/Electrical equipment troubleshooting
- Excellent crafter of documentation
- Research
- Technical documents comprehension
- Customer service expert
- Technical issues analysis
- 80 WPM typer
- Hungry to learn
- Desktop support
- Data recovery
- Application support
- Quality assurance
- Training development aptitude
- Data entry
- Extremely organized
Certification
- CompTia A+ (core 1, core 2)
- AWS - Cloud Practioner
- Emt-B
Timeline
IT Technician
Computers Made Easy
12.2019 - 06.2020
Material Handler
Mill Plain Electric
04.2019 - 06.2019
Media/Social Media Coordinator
Hillside Christian Fellowship
07.2018 - 12.2019
Floorhand/Derrickhand
Key Energy Services
03.2018 - 03.2019
Barista
Starbucks
01.2015 - 11.2017
Farmer
N/A
01.2014 - 01.2016
High School Diploma -
Gladstone High School
Associate of Science - General/Computer Science/Healthcare
Clackamas Community College