Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Samuel A. Wynn

Round Rock,TX

Summary

Dedicated and adaptable professional with a wide range of experience and a proactive attitude. Strong work ethic, effective communication skills, and background in system administration. Eager to contribute to a dynamic team and support organizational goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Systems Administrator

Contigo Technologies
Austin, TX
05.2023 - Current
  • Developed and implemented system security policies, procedures and standards for the organization.
  • Implemented network services such as DHCP, DNS, Active Directory and Group Policy Objects.
  • Configured advanced firewalls rules to ensure secure communication between internal networks and external entities.
  • Troubleshot networking connectivity issues within LAN and WAN environment utilizing packet sniffers such as Wireshark or tcpdump tools.
  • Ensured high availability of all critical systems by implementing redundancy measures like clustering or load balancing technologies.
  • Resolved escalated tickets assigned by Service Desk team members in a timely manner according to SLA requirements.

Help Desk Technician

Contigo Technology
Austin, TX
08.2022 - 05.2023
  • Performed troubleshooting to diagnose and resolve technical issues.
  • Configured security settings or access permissions for groups and individual users.
  • Ensured compliance with established standards, policies, and procedures.
  • Responded promptly to customer inquiries via phone or email.

Assistant Kitchen Manager

Seattle Pops
Seattle, WA
03.2018 - 09.2021
  • Worked in fast paced environment
  • Managed kitchen and production
  • Developed new products with commercial success
  • Solution driven with collaborative efforts on teams
  • Managed off-site sales working at local farmers markets
  • Passionate about quality products and cohesive team
  • Trained team members in kitchen operations

Education

Bachelor of Arts - Computer Science

Seattle Pacific University
Seattle, WA

Skills

  • Enterprise Technology; Including Meraki, Ubiquiti, Sonicwall, Cisco, M365, Google, Dell, HP, ESXI, and other leading Vendors
  • Disaster Recovery
  • Server and System Administration
  • Troubleshooting and Maintenance
  • End-User Training
  • Data Security
  • Patch management
  • Network Administration
  • Virtualization Technologies

Affiliations

  • Homelab enthusiast
  • Excellent Cook and Baker
  • Forever curious about all things Science

Accomplishments

  • Studied Abroad in Highschool at Amadeus International in Vienna Austria

Certification

  • Comptia Network+

Timeline

Systems Administrator

Contigo Technologies
05.2023 - Current

Help Desk Technician

Contigo Technology
08.2022 - 05.2023

Assistant Kitchen Manager

Seattle Pops
03.2018 - 09.2021

Bachelor of Arts - Computer Science

Seattle Pacific University

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Samuel A. Wynn