Samuel Bartlett
Discount Tire
Acworth,GA
2
years of professional experience
Proficient Service coordinator with strong organizational skills. Successfully demonstrates how to multitask in high-stress situations, and shows ability to problem solve.
Work History
Service Coordinator
1 Year 10 Months- Coordinated service appointments and maintained schedules for optimal customer flow.
- Collaborated with team members to streamline operations and improve service delivery.
- Assisted customers with tire selection, addressing inquiries to enhance satisfaction.
- Monitored work orders to ensure timely completion of services and repairs.
- Trained new staff on service protocols and customer interaction best practices.
- Managed inventory levels, ensuring timely stock replenishment and accuracy in records.
- Processed customer payments and handled transactions efficiently using POS systems.
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
- Enhanced customer satisfaction by efficiently addressing and resolving service issues.
- Addressed and resolved service-related issues, restoring client confidence and preventing potential loss of business.
Education
High School Diploma
- Honor Roll Graduated 2026
- 3.6 GPA
Skills
Service quality assurance
Customer expectation management
Customer communication
Accurate recordkeeping
Inventory management
Service documentation
Time management
Problem-solving
Team collaboration
Multitasking
Organizational skills
Timeline
Service Coordinator
Discount Tire
10.2024 - CurrentRead More
North Paulding High School
High School Diploma
Read More