Talented customer service representative goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Overview
1
1
year of professional experience
Work History
Order Assistant
Calfee Specialties
02.2025 - 07.2025
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Greeted guests in with friendliness and professionalism.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Completed daily logs for management review.
Increased customer service success rates by quickly resolving issues.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Organized packages, labeled, and delivered directly to customer.
UPS Driver Helper
UPS
11.2024 - 01.2025
Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
Exhibited good attendance, work habits, and willingness to learn job functions.
Prevented damage to packages and products by correctly securing loads.
Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
Lifted and carried packages weighing up to 40 pounds.
Maintained vehicle organization and cleanliness and reported any issues to driver.
Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
Scanned and tracked packages for delivery accuracy and security.
Displayed very good communication and customer service skills.