Samuel Boafo
Adenta,Ghana
Summary
HR Generalist with over 22 years experience in driving and managing Human Resources in the financial services industry
Overview
21
21
years of professional experience
1
1
Certification
Work History
Head, People and Culture
CalBank PLC, Ghana
01.2007 - 01.2023
- EXCO member with pivotal responsibility for overseeing the Human Resource function : to align Bank's vision and strategic goals with people strategy, focusing on acquisition, retention, and development of high-caliber talent to enhance the bank's growth and deliver maximum shareholder value
- Design and Implementation of Bank-wide Culture Change program to align the new strategic vision of driving performance to achieve new strategic objectives
- Implemented Job evaluation program with external consultants PWC to review and align bank compensation and benefit practices with industry to ensure competitive rewards policies and to attract high caliber candidates while retaining performing staff
- Devising and executing comprehensive HR strategies in direct alignment with core business objectives, serving as a key driver of organizational success
- Spearheaded the creation and management of effective talent and career development programs, facilitating seamless succession planning within the organization
- Ensured consistent interpretation and application of all company procedures, practices and principles pertaining to employee relations
- Provided guidance and counsel to management in the resolution of grievance handling and recommended approaches to address and mitigate employee relations issues
- Developed and implemented effective compensation and benefits interventions to increase competitive advantage.
Assistant Manager, Human Resources
CalBank PLC, Ghana
01.2005 - 01.2007
- Oversaw the corporate recruitment process by actively sourcing and identifying qualified candidates for various positions
- Directed administration of corporate compensation and benefits program, including conducting salary and benefits surveys, and provided recommendations to the Executive team
- Designed and coordinated Bank's performance appraisal framework and process
- Designed Bank's Graduate Trainee Programs and implemented National Service Trainee Scheme and internship programs
- Overall responsibility for all employee-related matters including recruitment, performance management, grievances, disciplinary actions and terminations in accordance with Bank policies and labour laws
- Managed the Training Plan and programs of the Bank, collaborating with Directors and Heads of Department to arrange suitable training initiatives for key staff members.
Employee Relations Officer
SG-SSB LTD, Ghana
01.2002 - 01.2005
- Supported the development and implementation of employee engagement initiatives in achieving overall employee satisfaction
- Conducted thorough investigations into employee grievances, ensuring fair and timely resolution and compliance with company policies and legal requirements
- Collaborated with HR team to design and deliver training programs on performance management and conflict resolution to reduce workplace conflicts
- Advised and coached managers on employee performance and disciplinary issues.
Education
MA Human Resources Management -
University of Cape Coast
Cape Coast, Ghana01.2018
BA Psychology and Sociology -
University of Ghana
Accra, Ghana01.1999
Skills
- HR Management
- Leadership Development
- Employee Management
- Talent Acquisition
- People Strategy Development
- Job Evaluation programming
- Industry Compensation surveys
- Culture change strategy implementation
Certification
Senior Professional Human Resources (International), Human Resources Certification Institute, USA, 2020
Accomplishments
- Graduate Trainee programme Implementation - CalBank Plc (2009 and 2017)
- Career development program Development & implementation - CalBank Plc
- Covid 19 comprehensive Emergency Response Plan Design and implementation including remote working plan for 15 months
- Learning Academies Developed and implemented to multi-skill talents for succession management purposes
Awards
- HR Change Maker Award, HR Focus Magazine, 2018, https://citinewsroom.com/2018/09/hr-focus-holds-maiden-editionof-change-makers-summit/
- 40 HR Professionals doing big things in Ghana 2018, HR Focus Magazine, 2018, https://www.modernghana.com/news/884967/face-of-hrmanagement-to-be-transformedin-ghana.html
Affiliations
Senior Professional Human Resources (International), Human Resources Certification Institute.
Timeline
Head, People and Culture
CalBank PLC, Ghana
01.2007 - 01.2023
Assistant Manager, Human Resources
CalBank PLC, Ghana
01.2005 - 01.2007
Employee Relations Officer
SG-SSB LTD, Ghana
01.2002 - 01.2005
MA Human Resources Management -
University of Cape Coast
BA Psychology and Sociology -
University of Ghana