Alburtha Daniels
Boston,US
Summary
Strategic Human Resources Executive skilled in managing employee relations and fostering a positive organizational culture. Expertise in developing and executing recruitment and onboarding programs that strengthen employee engagement and collaboration with stakeholders.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Chief of People & Culture
Victory Human Services
10.2025 - Current
- Develop strategies that ensure the organization embraces diversity, equity, and inclusion in spirit and in process, and that the President & CEO and other Leadership Team members are appropriately and strategically involved
- Co-led Equity Steering Committee to advance diversity, equity, and inclusion initiatives across the organization
- Developed strategies and tactics that aligned with organizational goals, fostered an inclusive work environment, and strengthened culture over time
- Ensure transparency and consistency about people-related policies and practices
- Design and lead the performance review process to drive a culture of feedback and continuous learning
- Hold a systems view of organizations and manage organizational challenges as opportunities for learning and growth
- Established and coordinated training courses empowering employees to take full responsibility for their well-being, tasks, roles, and impact on the organization
- Develop and coordinate training to support growth in organizational competencies and other skills
- Managed employee relations issues to foster a positive work environment.
- Coach managers to be better supervisors and support employee learning, growth, and advancement
HR Services/Diversity Training - Contract
The Wellspring Group, LLC
11.2021 - Current
- Conducted diversity training sessions to promote inclusivity within the workplace., Managed recruitment and staffing efforts to fill open positions effectively., Handled employee relations issues to foster a positive work environment., Coordinated employee appreciation initiatives to boost morale and engagement., Facilitated onboarding processes for new hires to ensure smooth integration., Developed workforce planning strategies to align staffing with business needs., Provided leadership coaching to enhance management skills among team leaders., Implemented performance management processes to support employee development.
- Executed day-to-day duties with precision to support team objectives.
- Proposed and implemented innovative solutions that improved team collaboration and outcomes.
- Collaborated with diverse coworkers to achieve project goals and resolve product-related issues.
Director of Employee Engagement (Contract)
Pine Street Inn
04.2025 - 10.2025
- Employee Relations
- Coached and mentored staff and management to enhance employee relations and foster a positive organizational culture.
- Conducted investigations into performance issues, hostile work environment discrimination, and retaliation claims to ensure a fair and compliant workplace.
- Supported managers in recruitment efforts by providing guidance on best practices and candidate evaluation.
- Performance management and policy adherence
- Ensured adherence to company policies and regulations
Assistant Vice President of Human Resources & Payroll
Mass Bay Community College
12.2023 - 12.2024
- Consulted with the management team, supervisors, and employees on personnel matters.
- Supervised payroll processing for over 900 staff, maintaining 100 % accuracy in all transactions.
- Facilitated positive relations with collective bargaining units and non-unionized staff to promote a collaborative workplace culture.
- Administered collective bargaining agreements and implemented personnel policies
- Redesigned onboarding process to enhance new hire integration and engagement.
- Worked closely with the Chief Diversity Officer on recruitment matters and cultural events at the college
- Worked closely with the Title IX Coordinator on the investigation to ensure compliance with federal requirements and the Title IX policy
Director of Employee Relations and Engagement
The Home for Little Wanderers
04.2022 - 06.2023
- Contributed to discussions at Company Employee Relations Round Table, collaborating with stakeholders to address employee concerns.
- Established, built, and maintained strong relationships with business groups, including employees and managers, senior leadership, and HR and Legal Partners
- Worked directly with the leadership team to develop and advise on the HR agenda and issues that closely support organizational goals
- Advised leadership and non-management personnel on resolving work-related problems and challenges.
- Prepared and led complex, high-risk, and sensitive confidential investigations related to employee issues and claims; prepared investigative summaries and reports and recommended next steps and appropriate discipline
- Implemented a mediation process to help resolve conflicts between managers, employees, and colleagues
- Created and implemented exit interviews, stay interviews, new hire surveys, and onboarding processes to enhance employee experience and retention
- Identified and reported trends affecting organizational risk, employee engagement, and turnover; recommended policy changes and training to drive positive change
- Developed and revised HR policies and procedures consistent with positive employee experience and aligned with the organization's objectives
- Partnered with the Director of Diversity and Equity, consulted, developed, and delivered affirmative action plans and diversity programs
- Remained current with employment laws and regulations and strived to mitigate liability
- Supported a business of 900 employees at all levels, including senior-level management
Director of Human Resources
The Huntington Theatre
03.2020 - 10.2021
- Provided HR leadership in business strategy, employee engagement, organization development, and talent management
- Provided coaching and counseling to employees in management development, conflict resolution, and career development
- Implemented recruitment process to enhance BIPOC candidate representation at HTC
- Work closely with other department heads and support recruitment, competence development, and performance management initiatives
- Chaired Huntington Equity and Anti-Racism (HEAR) Task Force to advance anti-racism initiatives within company
- Collaborated with the Talent Acquisition department to ensure hiring needs were met promptly
- Implemented a new onboarding process, which included 30-, 60-, and one-year surveys
- Conducted effective, thorough, and objective investigations
- Served as an employee advocate, built a new culture based on respect and communication, and launched an employee recognition program
- Partnered and collaborated with employees at every level of the organization to create a strong employee culture of respect, radical hospitality, diversity, and inclusion
- Developed mentorship program to support integration and development of new employees
- Provided training and guided managers through counseling, coaching, corrective action, progressive discipline, and termination processes
- Oversaw communication with employees regarding all benefit plan changes during the open enrollment timeframe
- Ensured compliance with State, Federal, and industry standards for benefits, workers' compensation, living wage, ERISA, FMLA, etc.
Director of Human Resources
Benjamin Franklin Institute of Technology
09.2018 - 01.2020
- Collaborated with the President to oversee strategic initiatives, staffing, compensation, benefits, policies, procedures, training, development, budget, and employee relations.
- Ensured compliance with federal, state, and local laws and industry regulations/best practices while advising managers on legal implications of human resources issues related to discipline, hiring, and employee relations
- Implemented Employee Handbook and established Mission, Vision, and Values to align employees with organizational objectives and ensure policy compliance
- Trained and supported managers on counseling, corrective action, progressive discipline, and termination processes to enhance managerial effectiveness
- Collaborated with departmental managers to oversee all aspects of job listings and the hiring process for the college.
- Worked closely with the Title IX Coordinator around investigations and to ensure compliance with federal Title IX requirements and the College Title IX policy
- Developed and executed a comprehensive onboarding process for all new staff members.
Director of Human Resources
Arbour Hospital
08.2016 - 03.2017
- Partnered with line executives and management to proactively resolve business issues impacting workforce effectiveness
- Enhanced employee engagement and productivity through targeted development initiatives
- Recommended solutions for complex employee relations and HR issues.
- Partner with other HR functions to drive and leverage all HR programs
- Performance management, compensation, executive and employee development, succession planning, workforce optimization, staffing, and benefits
- Key Highlights: Built relationships with different business partners, including Hiring Managers, Directors, VPs, and Senior Managers
- Created a hiring process with each manager to meet their needs and best practices for recruitment, hiring, and onboarding
- Worked closely with recruitment colleagues to develop proper alignment, coverage, and sourcing strategies to ensure all positions had a pipeline of qualified candidates
- Managed documentation of interviews, submitted evaluation scorecards, and facilitated reviews with managers to ensure alignment in candidate selection
- Conducted new hire orientation along with training and development
- Participated in the development of HR initiatives with senior managers
- Worked collaboratively with managers regarding employee relations, coaching, counseling, and discipline
- Assured compliance with federal, state, and local legal requirements while maintaining a thorough knowledge of HR legislation and socioeconomic trends relative to all HR programs and policies
- Managed the annual employee performance review cycle
- Collaborated with management and employees to enhance work relationships, focusing on morale, recruitment, retention, and positive interaction
- Maintained employee recognition, scholarship, and tuition reimbursement programs and planned employee outings and recognition events
- Created and published job descriptions for internal and external websites and job boards.
- Administered an annual employee survey
- Facilitated FMLA & Loss Control/Workers' Compensation Program
Sr. HR Generalist
The Dimock Center
01.2015 - 06.2016
- Provide front-line leadership for the human resources function, including but not limited to recruitment, employee relations, employee training, onboarding, administration, and oversight of employee records
- Leveraged extensive experience in managing employee relations issues, fostering positive workplace environment.
- Recognized as key contributor to division's increase in employee morale through proactive engagement and support.
- Partnered with managers to evaluate and resolve human relations and work issues that adversely affect morale and productivity and assist in interpreting and implementing HR policies and procedures
- Fostered an 'open-door' environment conducive to positive dialogue across the division
- Developed and managed training programs on policy changes and sexual harassment guidelines, ensuring compliance and employee awareness.
- Oversaw onboarding process, ensuring new hires received proper orientation and integration into company culture., including exit interviews
- Brought workers' compensation program into full compliance—trained managers and employees on procedures to follow for work-related injuries
- Maintained knowledge of industry trends and Federal and State legislation; ensured Agency compliance
- Regularly reviewed HR scorecards and metrics to ensure accurate reporting and informed decision-making.
- Responsibilities include providing advice and counsel on multiple initiatives and managing the day-to-day operations of HR
- Strategically collaborated and built relationships with key stakeholders across divisions and organization departments
HR Generalist
BOSTON PUBLIC SCHOOLS
03.2009 - 06.2014
- Led the HR function as an HR Generalist on a five-member team supporting a 31-school district with over 1,000 employees.
- Hands-on involvement in complex budgeting, staffing, policy and union concerns, redeployment and workforce planning, recruitment and work authorization processes, onboarding and orientation, and employee relations
- Key Highlights: Forged and built strong partnerships with internal clients (31 diverse principles)
- Quickly cultivated credibility and trust, always going above and beyond to help overwhelmed principals in staffing, evaluations, documentation, and compliance
- Facilitated face-to-face meetings and 1:1 dialogue to uncover root problems, proactively identify needs, and address concerns.
- Liaised with 100+ teachers and staff annually, bridging communication between organizational teams and offices.
- Delivered day-to-day performance management guidance to line management (coaching, counseling, career development, disciplinary actions)
- Maintained seamless operations by implementing effective processes and protocols.
- I have excelled in conceiving and executing innovative, workable solutions to complex challenges and problems
- Conducted due diligence and investigations
- Collaborated with legal counsel and management to resolve employee grievances and terminations.
- Strove to resolve before heading into arbitration
- Functioned as the primary contact for union representatives, attorneys, employees, retirees, and new hires regarding employment, wages, benefits, and HR services.
- Coach Managers through employee-relations issues by guiding conversations and processes
- Ensured teachers were licensed adequately for subjects taught
- Serve a district comprised of 144 schools
Education
Master of Science - School Administration
Emmanuel College
Boston, MA09-2012
Master of Science - Human Resources Management
Emmanuel College
Boston, MA09-2009
Bachelor of Science - Communication Studies
Suffolk University
Boston, MA09-2005
Skills
- Diversity inclusion
- Talent acquisition
- Internal communications
- Workforce planning
- Onboarding programs
- Employee relations
- Grievance handling
- Labor compliance
- Policy implementation
- Training programs
- HR management
- Organizational development
- Workforce improvements
- Leadership coaching
- Employee engagement
- Internal communications
- Employee surveys
- Dispute resolution
- Benefits programs
- Affirmative action
- HRIS management
- HR policy
- Remote work policies
- Staff supervision
- Problem-solving
- Organizational skills
- Excellent communication
- Excellent communication
Certification
- Diversity & Equity Inclusion, eConnelly University
- Leadership - The Core Certificate Program, Institute for Nonprofit Practice (INP)
Aka
Diane
Advisory Roles
- Advisory Group Member, Suffolk University – Humanities & the Arts Department, 2020-2021
- Advisory Board Member, Women in Leadership Program – University of Vermont, Present
Timeline
Chief of People & Culture
Victory Human Services
10.2025 - Current
Director of Employee Engagement (Contract)
Pine Street Inn
04.2025 - 10.2025
Assistant Vice President of Human Resources & Payroll
Mass Bay Community College
12.2023 - 12.2024
Director of Employee Relations and Engagement
The Home for Little Wanderers
04.2022 - 06.2023
HR Services/Diversity Training - Contract
The Wellspring Group, LLC
11.2021 - Current
Director of Human Resources
The Huntington Theatre
03.2020 - 10.2021
Director of Human Resources
Benjamin Franklin Institute of Technology
09.2018 - 01.2020
Director of Human Resources
Arbour Hospital
08.2016 - 03.2017
Sr. HR Generalist
The Dimock Center
01.2015 - 06.2016
HR Generalist
BOSTON PUBLIC SCHOOLS
03.2009 - 06.2014
Master of Science - School Administration
Emmanuel College
Master of Science - Human Resources Management
Emmanuel College
Bachelor of Science - Communication Studies
Suffolk University