Samuel Boos
Noblesville,IN
Summary
Reliable operations professional with hands-on experience in scheduling management, route planning, and rental inventory tracking. Strong leadership skills include training team members, improving workflow, and maintaining safe, efficient job sites. Focused on clear communication, time management, and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Crew Leader
KidZone Party Rentals
06.2022 - Current
- Trained new crew members on safety procedures, equipment handling, and customer service expectations.
- Led event setup and teardown crews, ensuring inflatables, tents, and equipment were installed safely and efficiently.
- Coordinated route assignments, load planning, and truck readiness for timely party rental deliveries.
- Inspected rental inventory before dispatch, confirming cleanliness, functionality, and event readiness.
- Resolved onsite issues during installs and pickups, maintaining smooth operations and customer satisfaction.
- Monitored job completion, verifying accurate teardown, return processing, and vehicle cleanup after events.
- Trained employees in time management and proper ways to complete job duties.
- Communicated schedule updates and task priorities with team members to keep crews organized and on track.
- Enforced safety standards for lifting, anchoring, and equipment placement across all job sites.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Motivated team members by setting high expectations, recognizing achievements, and providing ongoing encouragement throughout challenging projects.
Operations Support Specialist
KidZone Party Rentals
04.2025 - 04.2026
- Coordinated delivery schedules and route changes to support timely party rental service.
- Assisted customers with reservation updates, order questions, and service details.
- Verified rental inventory accuracy before dispatch and after event returns.
- Resolved delivery issues quickly by communicating with drivers and event staff.
- Provided guidance and mentorship to junior staff members, fostering a supportive work environment and conducive to professional growth.
- Maintained a safe and clean working environment by adhering to company policies and industry regulations, resulting in fewer accidents and a more pleasant workspace.
Education
High School Diploma -
Noblesville High School
Noblesville, IN06-2025
Welding - Structural Welding
Ivy Tech Community College of Indiana
Noblesville05-2025
Skills
- Scheduling management
- Schedule coordination
- Performance monitoring
- Operational efficiency
- Reporting and documentation
- Disaster recovery planning
- Inventory management
- Customer engagement
- Risk management
- Problem-solving
- Teamwork and collaboration
- Work control processes
Timeline
Operations Support Specialist
KidZone Party Rentals
04.2025 - 04.2026
Crew Leader
KidZone Party Rentals
06.2022 - Current
High School Diploma -
Noblesville High School
Welding - Structural Welding
Ivy Tech Community College of Indiana