Summary
Work History
Skills
Websites
Timeline
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Samuel Brock

Georgia

Summary

Dedicated and knowledgeable individual with vast experience providing exceptional customer service to a wide variety of clients. Proven ability to quickly assess customer needs and provide appropriate solutions. Skilled in resolving customer issues, managing customer relations, and providing detailed product knowledge. Committed to streamlining processes to improve customer service efficiency and satisfaction.

Work History

Restaurant Manager

Marco's Pizza
Locust Grove
  • Handling food and equipment inventories and records
  • Addressing and resolving customer complaints
  • Handling staff scheduling and shift duties
  • Managing food and beverage deliveries to ensure quality and quantity
  • Handling bank deposits for the restaurant.

Assistant Restaurant Manager

Dunkin Donuts
Locust Grove
  • Handling food and equipment inventories and records
  • Resolving customer complaints while providing excellent customer service
  • Handling bank deposits
  • Arranging equipment maintenance repairs
  • Setting performance and customer service criteria.

Transfer Driver

U-Haul
Decatur, Georgia
  • Transporting trucks, vans, and trailers from different locations in need of maintenance
  • Examining vehicles' mechanical, safety, and emergency equipment.

Skills

  • Leadership and Management
  • Ability to work independently
  • Time management
  • Attention to detail
  • Active Listening Skills
  • Building Customer Loyalty
  • Inbound and Outbound Calling
  • Active Listening
  • Customer Service
  • Problem-Solving Abilities
  • Administrative Support
  • Reading Comprehension

Timeline

Restaurant Manager

Marco's Pizza

Assistant Restaurant Manager

Dunkin Donuts

Transfer Driver

U-Haul

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Samuel Brock