Overview
Work History
Education
Skills
Accomplishments
Timeline
Summary
Software
Affiliations
Generic
Samuel Brott

Samuel Brott

Knoxville Tennessee,TN

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager

West Marine
Knoxville, TN
06.2023 - Current
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Unboxed new merchandise and restocked shelves in appealing, organized arrangements to promote items.
  • Placed special orders or called other stores to find desired items.
  • Reviewed monthly performance against targets set by the management team.
  • Answered store and merchandise questions and led customers to wanted items.
  • Analyzed business performance data and forecasted business results for upper management.

Lifeguard

Knoxville Racquet Club
Knoxville Tennessee, United States
06.2022 - Current
  • Monitored safety of guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Attentively monitored swimmers to identify distress.

Front Desk Receptionist

Knoxville Racquet Club
Knoxville Tennessee, United States
04.2021 - 02.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered phone system to respond to inquiries and fulfill requests
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Managed entire clubhouse including but not limited to cleaning, maintenance and performing laundry
  • Collected court deposits, fees and payments.
  • Completed purchases from the pro shop

Professional Mover (Junior Wingman)

College Hunks Hauling Junk & Moving
Knoxville Tennessee, United States
06.2022 - 08.2022
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Completed jobs by loading boxes and large items, unloading trucks and cleaning job sites.
  • Operated with safety and skill to avoid accidents and delays.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to 700 lbs.

Education

High School Diploma -

Knoxville Catholic High School
Knoxville, TN
05.2023

Skills

  • Organization
  • Adobe Tools
  • Salesforce
  • Leadership
  • Team building
  • Sales Management
  • Operational Standards
  • Customer Satisfaction

Accomplishments

National Junior Honor Society | 2018-2019

Presidential Service Award | 2020

Timeline

Assistant Manager

West Marine
06.2023 - Current

Lifeguard

Knoxville Racquet Club
06.2022 - Current

Professional Mover (Junior Wingman)

College Hunks Hauling Junk & Moving
06.2022 - 08.2022

Front Desk Receptionist

Knoxville Racquet Club
04.2021 - 02.2023

High School Diploma -

Knoxville Catholic High School

Summary

Assistant Manager with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.

Current student at the University of Tennessee who is expected to graduate in 2027.

Software

Microsoft Word

Google Docs

Powerpoint

Google Slides

Excel

Affiliations

  • Division 2 athlete of the Lincoln Memorial Lacrosse Team
  • Deans list all semesters of College
  • Enjoy watersports such as skiing and surfing
  • Like to express myself creatively through drawing and other mediums

Similar Profiles

CREATE PROFILE
Samuel Brott