Samuel Cano
Pasco
Summary
Experienced and dependable sales associate with a strong focus on delivering exceptional customer service and building lasting relationships. Committed to creating a welcoming environment for customers and providing comprehensive assistance. Possesses a deep understanding of sales strategies and effective merchandising techniques. Successful in promoting customer loyalty, satisfaction, and sales through consultative approaches and attentive consideration of individual needs. Well-versed in product merchandising, payment processing, and maintaining cleanliness. Dedicated professional with excellent organizational skills and a superior work ethic, consistently fostering strong connections with clients.
Overview
7
7
years of professional experience
Work History
Multi-Tenet Sales Rep
Spectrum
03.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Increased sales by using a sales referral program with property managers to increase my amount of hot leads with respective properties
- Door to Door knocking to increase sales volume
Store Specialist
Spectrum
10.2021 - 03.2024
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Informed customers of current store promotions to encourage additional sales purchases.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sales Representative
Wireless Advocates
03.2018 - 10.2021
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Organized sales paperwork, presented proposals and finalized contracts.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
Education
High School Diploma -
Pasco High School
06.2015
Skills
- Store Support
- Meeting Sales Goals
- Building Customer Relationships and Loyalty
- Suggestive Selling
- Upselling Strategies
- Engaging with Diverse Customers
- Ability to Lift 40 Pounds
- Security Practices
- Sales and Promotions
- Cash Handling
- Customer Service
- Computer Proficiency and Microsoft Office
- Teamwork and Collaboration
- Flexible Hours
- Upselling Techniques
- Persuasive Selling
- Store Policies and Procedures
- Time Management
- Goal-Driven
Languages
Spanish
Limited Working
Timeline
Multi-Tenet Sales Rep
Spectrum
03.2024 - Current
Store Specialist
Spectrum
10.2021 - 03.2024
Sales Representative
Wireless Advocates
03.2018 - 10.2021
High School Diploma -
Pasco High School
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