Samuel Carter
Summary
Healthcare operations leader with progressive experience overseeing multi-site clinic operations, revenue cycle performance, financial management, and strategic growth
initiatives.
Proven track record of developing KPI-driven
accountability systems, optimizing workflows, leading
multidisciplinary teams, and improving operational
performance across healthcare organizations.
Overview
5
5
years of professional experience
Work History
Chief Revenue Officer & Clinical Director
Integrated Pain Specialists
04.2026 - Current
- Oversaw operations across two clinic locations, managing multidisciplinary teams of medical, chiropractic, physical therapy, billing, and administrative staff to enhance collaborative care.
- Lead operational execution, aligning clinic performance with growth initiatives and financial objectives.
- Drove revenue cycle performance by monitoring collections, production, and KPI dashboards, ensuring alignment with financial targets.
- Accountable for clinic-level financial performance, including collections benchmarks and KPI-based metrics.
- Standardize workflows across departments to improve efficiency, reduce delays, and increase patient throughput.
- Directed hiring, onboarding, and performance management to build a high-performing, accountable team.
- Partner with ownership to expand service lines and improve care delivery models.
Office Manager
Integrated Pain Specialists
07.2025 - 03.2026
- Managed administrative and financial operations, ensuring efficient billing, collections, insurance enrollment, and revenue cycle management.
- Led hiring, training, scheduling, and performance management across clinical and administrative teams.
- Built and monitored KPI dashboards tracking collections, patient throughput, and operational efficiency.
- Facilitated cross-department process improvements, streamlining scheduling and enhancing patient experience.
- Partnered with ownership and providers on strategic planning and operational growth initiatives.
- Led workflow redesign between clinic and ASC, reducing delays and improving procedural readiness.
- Established standardized referral processes and communication workflows, enhancing coordination among teams.
Case Manager & Rehab Lead
Integrated Pain Specialists
01.2023 - 07.2025
- Coordinated patient care from consult to treatment completion, ensuring seamless transitions and continuity.
- Coordinated care across providers to ensure continuity and improve patient outcomes.
- Monitored patient progress and satisfaction, enhancing treatment adherence and retention efforts.
- Facilitated case acceptance through effective patient communication and financial alignment strategies.
Financial Assistant
Narus Financial Partners
01.2021 - 12.2022
- Oversaw portfolio adjustments, reporting, and rebalancing strategies to align with market conditions.
- Evaluated ETF and mutual fund investments to inform risk management and improve performance outcomes.
- Conducted portfolio analysis and optimization with advanced Excel tools to enhance investment strategies.
- Developed client-facing financial tools integrating TD Ameritrade and Schwab platforms.
Education
MBA -
Weber State University
Ogden, UT04-2027
Master of Healthcare Administration -
Weber State University
04-2026
B.S. - Exercise and Sport Science
Weber State University
01-2023
Skills
Healthcare Operations & Revenue Leadership
- Clinic operations management
Performance & Analytics
- KPI development, dashboarding, performance tracking, data analytics, Excel (advanced)
Process Improvement & Execution
- Workflow optimization, process improvement, operational execution, care coordination
Strategy and Communication
- Strategic planning, stakeholder communication, and interdisciplinary coordination
Leadership & Team Development
- Team supervision, hiring, training & onboarding, performance management, conflict resolution
Systems & Tools
- Smartsheet, Adobe
Performance Snapshot
$550K+ Production | $350K+ Collections | +15–20% Growth
2 Clinic Locations | 2,800+ Monthly Visits
KPI-Driven Operations | Revenue Cycle | Workflow Efficiency
Timeline
Chief Revenue Officer & Clinical Director
Integrated Pain Specialists
04.2026 - Current
Office Manager
Integrated Pain Specialists
07.2025 - 03.2026
Case Manager & Rehab Lead
Integrated Pain Specialists
01.2023 - 07.2025
Financial Assistant
Narus Financial Partners
01.2021 - 12.2022
MBA -
Weber State University
Master of Healthcare Administration -
Weber State University
B.S. - Exercise and Sport Science
Weber State University