Samuel Castaneda
Dallas,Texas
Summary
General Manager with a proven track record in implementing strategic initiatives that enhance profitability and sales performance. Recognized for excellence in operational management and customer service delivery. Expertise in motivating and developing teams to achieve results in competitive markets.
Overview
3
3
years of professional experience
1
1
Certification
Work History
General Manager
ICRYO
Dallas, TX
11.2024 - Current
- Coordinated marketing initiatives to promote health services and products.
- Led and mentored team to meet operational goals effectively.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Tracked monthly sales data to inform business development strategies.
- Recruited skilled personnel to strengthen organizational capacity.
- Conducted employee evaluations, delivering constructive feedback and acknowledging high performance.
General Manager
FunBox Entertainment
Grapevine, TX
11.2023 - 11.2024
- Led cross-functional teams to deliver projects on time and under budget.
- Utilized Agile methodologies to enhance team collaboration and productivity.
- Delivered comprehensive project reports, improving stakeholder communication.
- Trained and mentored junior project managers, boosting team performance.
- Successfully navigated complex project challenges, ensuring client satisfaction.
- Created schedules and monitored payroll to remain within budget.
- Established and maintained effective communication with staff members to ensure efficient operations.
Assistant General Manager
Urban Air Adventure Parks
Southlake, TX
10.2022 - 11.2023
- Led a team of over 100 employees, enhancing mentorship and support initiatives.
- Recruited and hired associates to fulfill business needs effectively.
- Managed day-to-day operations while maintaining high customer service standards.
- Monitored project progress to ensure timely delivery of quality deliverables.
- Collaborated with the General Manager in developing strategic business plans, achieving 15% revenue growth in the first quarter.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Trained new employees on safety protocols and customer service standards.
Education
Bachelor of Science - Business Administration & Management
Dallas Baptist University
Dallas05-2025
Skills
- Bilingual HR and recruitment
- Team leadership
- Performance evaluation
- Budget management
- Business administration
- Administrative skills
- Project management
- Inventory control
- Financial documentation
- Budgeting and cost control
Certification
FIFA Agent License
Languages
Spanish
Languages
Spanish
Full Professional
Timeline
General Manager
ICRYO
11.2024 - Current
General Manager
FunBox Entertainment
11.2023 - 11.2024
Assistant General Manager
Urban Air Adventure Parks
10.2022 - 11.2023
Bachelor of Science - Business Administration & Management
Dallas Baptist University
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