Summary
Overview
Work History
Education
Skills
Timeline
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SAMUEL CELNE

SAMUEL CELNE

Tampa

Summary

I am a dedicated and results-driven Individual with 5+ years of experience in customer service and physical work providing exceptional support to a diverse clientele. I am adept at resolving complex issues, building rapport, and maintaining high satisfaction within my work environment. I am Seeking to leverage my proven skills to deliver unparalleled professional experiences.

Overview

6
6
years of professional experience

Work History

Loan Advisor

Wipro
01.2022 - 12.2024
  • I resolved loan disputes with students, teachers, and parents and walked them through the complexity of the loan application process
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Assessed loan portfolios for compliance with underwriting policies.
  • Established plans and payoffs for customers' loans, prioritizing control of overall costs.
  • Supervised loan personnel and motivated to maintain customer service and performance standards.

Warehouse Worker

HornBlasters
08.2021 - 05.2024
  • Consistently lifted materials weighing as much as 100 pounds.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Assembled pallets and crates for secure transportation of materials.
  • Maintained clean, orderly work environment free of hazards.
  • Helped train new employees in safe practices and warehouse procedures.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.

Customer Service Representative

Maximus
04.2019 - 03.2022
  • My role was to help young adults and up with enrolling in healthcare coverage or answering any questions about healthcare
  • Aiding and selecting what health plans work best for them
  • Delivered prompt service to prioritize customer needs.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Education

No Degree - Information And Computer Systems

Hillsborough Community College
Tampa, FL
06-2026

Skills

  • Communication
  • Problem Solving
  • Financial Literacy
  • Data Entry
  • Data Analysis
  • Tech Savvy
  • Customer Service
  • Sales
  • Adaptability
  • Documentation review
  • Risk evaluation
  • Problem-solving

Timeline

Loan Advisor

Wipro
01.2022 - 12.2024

Warehouse Worker

HornBlasters
08.2021 - 05.2024

Customer Service Representative

Maximus
04.2019 - 03.2022

No Degree - Information And Computer Systems

Hillsborough Community College

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SAMUEL CELNE