Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samuel Chandler

Palm Harbor,FL

Summary

Reliable IT Technician with substantial background in providing technical assistance and support for issues related to computer systems, software, and hardware. Strong capability in troubleshooting and resolving technical problems, maintaining documentation of all system issues promptly and accurately.

Overview

3
3
years of professional experience

Work History

Assistant Manager

UBreakiFix
St. Petersburg, FL
03.2025 - Current
  • Assisted in managing daily store operations and employee schedules.
  • Trained new staff on customer service and repair procedures.
  • Installed and configured computer hardware and software systems for users.
  • Troubleshot system issues related to network connectivity, software installation and configuration, printing.

Repair Technician

UBreakiFix
Pinellas Park, USA
10.2023 - 03.2025
  • Diagnosed and repaired a wide range of electronic equipment to manufacturer specifications.
  • Provided technical support and guidance to clients in resolving their computer problems.
  • Diagnosed system malfunctions and identified solutions to resolve technical issues.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Maintained updated knowledge through continuing education and advanced training.

Mobile Expert

T-Mobile
Dunedin, USA
08.2022 - 10.2023
  • Resolved customer complaints regarding their mobile device experience in a timely manner.
  • Educated customers about their device's features and how to maximize its potential usage for productivity or entertainment purposes.
  • Tested mobile device hardware components such as cameras, displays, speakers and buttons for defects.
  • Configured device settings including Wi-Fi networks, Bluetooth connections, email accounts.
  • Recommended, selected and located merchandise based on customer desires.

Education

Associate of Applied Science - Information Technology

St. Petersburg College
Tarpon Springs, FL
05.2026

Skills

  • Technical support
  • Network troubleshooting
  • System diagnostics
  • Customer service
  • Ticket management
  • Hardware troubleshooting
  • Desktop support
  • Application support

Timeline

Assistant Manager

UBreakiFix
03.2025 - Current

Repair Technician

UBreakiFix
10.2023 - 03.2025

Mobile Expert

T-Mobile
08.2022 - 10.2023

Associate of Applied Science - Information Technology

St. Petersburg College

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