Samuel Doyle
Tumwater,WA
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Representative
Pacific Northwest Honey Co.
06.2023 - 05.2024
- Customer service
- Accounts management
- Process analysis and improvement
- Managed and trained new employees
- Recommended changes in products and services based on customer feedback
- Customer Education
- Supply and budget management
- Installation and tech support for new point-of-sale system
- Bookkeeping-Reconciled transactions and reports
- Online order fulfillment
- Store opening and closing process, including: till balancing, ensuring health and safety of in-house hive,and sanitization and maintenance of honey taps
Busser
Anthony's Homeport
05.2022 - 01.2023
- Ensured a pleasant, clean dining experience for all patrons in an efficient manner
- Utilized feedback from customers and supervisors to increase customer satisfaction
- Took initiative to help others whenever necessary
- Assisted servers with stocking supplies, setting up for service and cleaning duties
- Performed daily side work such as polishing silverware and folding napkins
- Followed safety and sanitation guidelines in accordance with local health regulations
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service
- Expedited food to tables to assist servers during busy periods
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations
Kitchen Crew
Domino's Pizza
08.2021 - 10.2021
- Simultaneously prepared multiple specialty food items promptly
- Ensured consistent cleaning and stocking of all stations
- Adhered to safety protocols while moving heavy inventory
- Adhered to company policies regarding health and safety regulations
- Performed various side duties like stocking ingredients or prepping vegetables when needed
- Provided excellent customer service by taking orders accurately, preparing meals promptly, and addressing complaints courteously
- Operated cash registers for transactions and accepted payments from customers
- Greeted customers warmly upon arrival and responded promptly to their inquiries
Education
Bachelor of Science - Business Marketing
Western Governors University
Salt Lake City, UTSkills
- Customer Retention
- Product and service knowledge
- Sales expertise
- Interpersonal communication skills
- Upselling and cross selling
- Product and Service Sales
References
- David Faro, (360) 890-9258, dfaro@restaurant.org, Senior Manager of Workforce and Business Development, National Restaurant Assoc.
- Lilly Smith, (360) 280-8281, lillianmoye@gmail.com, Storefront Sales, Pacific Northwest Honey Co.
- Katie Beeson, (360) 789-2136, katie@wafood.org, Government Affairs Director, WA Food Industry Assoc.
Certification
Food Handlers Certification
Class 12 Mixologist Permit
Timeline
Sales Representative
Pacific Northwest Honey Co.
06.2023 - 05.2024
Busser
Anthony's Homeport
05.2022 - 01.2023
Kitchen Crew
Domino's Pizza
08.2021 - 10.2021
Bachelor of Science - Business Marketing
Western Governors University
Similar Profiles
Edward CruzEdward Cruz
Tech Student 4 at Pacific Northwest National LaboratoryTech Student 4 at Pacific Northwest National Laboratory
Chantel NewsomeChantel Newsome
NGFP Graduate Fellow (NNSA) at Pacific Northwest National LaboratoryNGFP Graduate Fellow (NNSA) at Pacific Northwest National Laboratory
Benjamin T. SkanesBenjamin T. Skanes
Post-Bachelors Research Associate - Separations/Inorganic Chemistry at Pacific Northwest National LaboratoryPost-Bachelors Research Associate - Separations/Inorganic Chemistry at Pacific Northwest National Laboratory
Kaylene HanleyKaylene Hanley
Teacher at Tumwater School DistrictTeacher at Tumwater School District
Tahyn HinrichsTahyn Hinrichs
Delivery Driver at Columbia DistributingDelivery Driver at Columbia Distributing