Samuel Davis
Imperial,MO
Summary
Performance-driven Vice President with in experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
12
12
years of professional experience
Work History
Vice President, Lending
Health Care Family Credit Union
06.2022 - Current
- Mentored junior lenders, enhancing their abilities to assess creditworthiness and close loans efficiently.
- Developed strong relationships with clients, fostering trust and loyalty for long-term business partnerships.
- Implemented process improvements that streamlined loan approval workflows, reducing turnaround time for clients.
- Collaborated with executive management to establish lending policies and procedures in accordance with industry best practices.
- Optimized loan pricing strategies to maintain competitiveness while ensuring profitability for the organization.
- Managed loan portfolio risk through ongoing monitoring of borrower performance and economic conditions impacting various industries.
Vice President of Operations
Health Care Family Credit Union
07.2020 - 06.2022
- Identify strategic objectives that support the credit union's vision and mission.
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to accomplish goals.
- Supported Executive Team in reviewing, identifying and prioritizing strategic initiatives.
- Identified opportunities to improve business process flows and overall departmental productivity.
- Develop, complete and present performance reports to the executive team and board of directors.
- Lead marketing team through annual planing development and execution.
Operations Manager
Health Care Family Credit Union
07.2018 - 07.2020
- Communicated objectives and execution plans to Branch Managers to ensure implementations were efficient and all staff members understood organizational goals.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Responsible for hiring and training new employees.
Marketing Manager
Health Care Family Credit Union
07.2015 - 07.2018
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Created company brand messaging, collateral materials, member events, promotional strategies and product commercialization.
- Managed workflow between staff, coordinating documents, planning and creative material distribution.
- Utilized market trends and target audience statistics to effectively and appropriately market products.
Member Service Representative
Health Care Family Credit Union
07.2012 - 07.2015
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Processed and closed member loan applications, new account requests and other account maintenance requests.
- Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
Education
MBA - Financial Services
Maryville University of Saint Louis
St Louis, MO05.2022
Bachelor of Science - Business Administration
Missouri Baptist University
St Louis, MO05.2012
Skills
- Policy Development and Enforcement
- Customer Service Management
- Business Leadership
- Budget Control
- Goal Setting
- Problem Anticipation and Resolution
- Verbal and Written Communication
- Customer Relations
- Credit Analysis
- Loan Servicing
- Analytical Thinking
- Underwriting Expertise
- Credit Risk Management
- Decision Making
Timeline
Vice President, Lending
Health Care Family Credit Union
06.2022 - Current
Vice President of Operations
Health Care Family Credit Union
07.2020 - 06.2022
Operations Manager
Health Care Family Credit Union
07.2018 - 07.2020
Marketing Manager
Health Care Family Credit Union
07.2015 - 07.2018
Member Service Representative
Health Care Family Credit Union
07.2012 - 07.2015
MBA - Financial Services
Maryville University of Saint Louis
Bachelor of Science - Business Administration
Missouri Baptist University
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