Samuel Davis
Katy
Summary
Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures.
Overview
13
13
years of professional experience
Work History
Teller/New Accounts
Homebank
08.2023 - 02.2025
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Teller
Prosperity Bank
02.2022 - 07.2023
Teller
Wells Fargo
12.2019 - 02.2022
- Assisted tellers in cashing checks by verifying signatures and amounts.
- Executed various customer transactions, including deposits, withdrawals and money orders.
- Managed inventory by tracking and ordering bank supplies, equipment and documents.
- Organized, stocked and maintained teller window area.
- Assisted customers with compromised debit cards and issued new credentials.
- Managed branch vault by verifying all cash transactions for accuracy.
- Received checks for deposits, entered information into database and issued receipts.
- Used bank database and Software to record all transactions.
- Stocked supplies for customers and personal teller station.
- Maintained friendly and professional customer interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Cashier Assistant Manager
Quick Check
10.2018 - 09.2019
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Submitted reports to senior management to aid in business decision-making and planning.
- Trained and guided team members to maintain high productivity and performance metrics.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Casher Manager
RaceTrac
01.2017 - 06.2018
- Assisted cashier team with resolving problems and maintaining efficiency.
- Managed special actions such as returns processing and payment reversals for team members.
- Readied daily tills for each cashier, including counting out change and documenting total amounts end-of-shift review.
- Met all customer needs with engaged attention and knowledgeable service while meeting sales goals through effective promotion of Product or Service.
- Worked flexible schedule and extra shifts to meet business needs.
- Reviewed weekly sales ads and monitored price changes.
- Prepared beverages and filled food orders for customers.
- Operated cash register to record all transactions accurately and efficiently.
- Maintained accurate system inventory by correctly inputting data changes.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Manager
Pizza Hut
03.2015 - 11.2016
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Conducted monthly inventories of raw materials and components on work floor.
- Provided constructive feedback to workers, which improved morale and boosted efficiency.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Developed and maintained relationships with customers and suppliers through account development.
Plumbers Assistant
Plumb Pro
07.2012 - 02.2015
- Installed valves, hangers, supports and flanges inside piping systems.
- Selected type and size of piping required for each project.
- Inspected structures to avoid any obstruction and delays throughout project.
- Obtained precise results by performing accurate hydrotesting.
- Ran stainless, aluminum, steel and PVC piping.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Education
High School Diploma -
Trenton High School
Trenton, TX06.2012
Skills
- Exceptional Customer Service
- Compliance, Banking Laws and Regulations
- Cash Handling Expertise
- Responsible
- Positive
- Excellent time management skills
Timeline
Teller/New Accounts
Homebank
08.2023 - 02.2025
Teller
Prosperity Bank
02.2022 - 07.2023
Teller
Wells Fargo
12.2019 - 02.2022
Cashier Assistant Manager
Quick Check
10.2018 - 09.2019
Casher Manager
RaceTrac
01.2017 - 06.2018
Manager
Pizza Hut
03.2015 - 11.2016
Plumbers Assistant
Plumb Pro
07.2012 - 02.2015
High School Diploma -
Trenton High School
Similar Profiles
Bryan RamosBryan Ramos
Machine Operator at SuperBagMachine Operator at SuperBag
Thien NguyenThien Nguyen
MRI Technologist Trainee at Alliance of MRIMRI Technologist Trainee at Alliance of MRI
Hiba AlmajthoubHiba Almajthoub
Arabic Language Tutoring at Self Employed WebArabic Language Tutoring at Self Employed Web
Mahzeen CrossMahzeen Cross
Oil Change Technician at Take 5 Oil ChangeOil Change Technician at Take 5 Oil Change
Ruby SindayRuby Sinday
Teller/New Accounts Representative at Bank of Philippine IslandsTeller/New Accounts Representative at Bank of Philippine Islands