Summary
Overview
Work History
Education
Skills
Timeline
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Samuel Dawson

Burlington,VT

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

17
17
years of professional experience

Work History

Driver

Uber
06.2024 - Current
  • Provide safe, reliable, and efficient transportation services to passengers, maintaining a high rating of 4.99 stars based on customer feedback.
  • Navigated city streets and traffic patterns effectively using GPS technology, ensuring timely arrivals and departures.

Server

Buffalo Wild Wings
03.2024 - 06.2024
  • Delivered exceptional customer service in a high-energy sports bar environment, focused on providing a fun and engaging dining experience for guests.
  • Knowledgeable about Buffalo Wild Wings' extensive menu, including a variety of wing sauces, appetizers, and craft beers, effectively making recommendations to enhance guest satisfaction.
  • Managed a fast-paced section, taking accurate orders, serving food and drinks, and ensuring prompt follow-up on guest requests.

Server/Bartender

The Friendly Toast
09.2020 - 02.2024
  • Service bar bartender for Sunday brunch
  • Created, mixed, and served a variety of brunch beverages, including mimosas, Bloody Mary's, spiked coffee drinks, and craft cocktails.
  • Guided guests through a unique and varied brunch menu with a focus on food allergy safety.
  • Took and processed guest orders tableside using Toast POS handheld terminals

Bartender

Ken's Pizza and Pub
03.2018 - 09.2020
  • Lead bartender at a long-established Church Street pizza pub with 24 bar seats, outdoor and indoor dining sections, and a Tiki bar.
  • Duties included general bartending and cleaning, EOD server cash outs, and FOH shift manager

General Manager

Purple Sage Salon and Spa
04.2015 - 03.2018
  • Assisted business owner with day-to-day operations, including inventory ordering, employee scheduling, front desk help, general maintainance
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Server

Outback Steakhouse
12.2014 - 03.2015
  • Delivered high-quality customer service in a casual dining environment, specializing in Australian-inspired cuisine and a warm, welcoming atmosphere.
  • Expertly presented and explained menu items, including signature steaks, fresh seafood, and house-made sides, enhancing guest engagement and dining experience.

Bartender

Ken's Pizza
05.2012 - 12.2014
  • Lead bartender at a long-established Church Street pizza pub with 24 bar seats, outdoor and indoor dining sections, and a Tiki bar.
  • Duties included general bartending and cleaning, EOD server cash outs, and FOH shift manager

Bartender

Vermont Tap House
09.2013 - 04.2014
  • Provided personalized service in a vibrant, community-focused restaurant, known for its selection of 24 local craft beers on tap and artisanal wood-fired pizzas.
  • Demonstrated in-depth knowledge of the craft beer menu, expertly guiding guests in their selections to enhance their dining experience and promote local breweries.

Server/Bartender

Applebee's Neighborhood Grill & Bar
05.2007 - 09.2013
  • Provided outstanding customer service in a fast-paced, family-friendly environment, ensuring a welcoming experience for all guests.
  • Skillfully prepared and served a variety of cocktails, beers, and non-alcoholic beverages, adhering to Applebee’s quality standards and responsible alcohol service guidelines.
  • Trained new servers using Applebee's training programs focused on menu knowledge, service standards, and effective communication to enhance team performance and guest satisfaction

Server

The Old Dock Restaurant
06.2007 - 02.2008
  • Provided exceptional customer service in a lakeside dining setting, known for its fresh, locally-sourced ingredients and seasonal menu offerings.
  • Engaged with guests to effectively communicate menu highlights, daily specials, and beverage pairings.

Education

GED -

Ironwood Ridge High
Oro Valley, AZ

Skills

  • Guest Engagement
  • Team member support
  • Suggestive Selling
  • Beverage Preparation
  • Team Member Training
  • Point of Sale (POS) system operations
  • Safe service compliance

Timeline

Driver

Uber
06.2024 - Current

Server

Buffalo Wild Wings
03.2024 - 06.2024

Server/Bartender

The Friendly Toast
09.2020 - 02.2024

Bartender

Ken's Pizza and Pub
03.2018 - 09.2020

General Manager

Purple Sage Salon and Spa
04.2015 - 03.2018

Server

Outback Steakhouse
12.2014 - 03.2015

Bartender

Vermont Tap House
09.2013 - 04.2014

Bartender

Ken's Pizza
05.2012 - 12.2014

Server

The Old Dock Restaurant
06.2007 - 02.2008

Server/Bartender

Applebee's Neighborhood Grill & Bar
05.2007 - 09.2013

GED -

Ironwood Ridge High

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Samuel Dawson