Samuel Decker
Chicago,IL
Summary
Passionate and personable Host candidate with a strong desire to join the team at Replay. Leveraging exceptional interpersonal skills and a deep commitment to providing top-notch customer service to create a warm and enhancing overall guest satisfaction levels in high-energy settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver
DoorDash and UberEats
06.2024 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained an upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
Diverse Learner Teacher
Chicago Public Schools
08.2018 - 01.2025
- Utilized a variety of instructional strategies and supports to meet the needs of all diverse learner students
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Experienced in developing, implementing, and monitoring Individualized Education Programs (IEPs) for students with diverse learning needs. Skilled in collaborating with multidisciplinary teams, families, and service providers to ensure legal compliance and support student growth. Proficient in data-driven progress monitoring, goal writing, and adapting instruction to meet individualized academic and behavioral goals.
Server
Bulldog Alehouse
12.2015 - 03.2016
- Promoted from food runner to server in 2 months after demonstrating professional responsibilities, and showing adaptability
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
Busser/Food Runner
Bulldog Alehouse
07.2015 - 10.2015
- Performed a variety of basic cleaning and side work duties as directed by the restaurant's manager
- Monitored and cleaned the dining room, outside patio, bathrooms, and the building's perimeter throughout work shifts
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Education
Masters-Learning and Behavior Specialist I - Education
University of Illinois Urbana-Champaign
06.2018
Speech and Hearing Science - undefined
University of Illinois Urbana-Champaign
05.2015
Skills
- Adaptability
- Effective Time Management
- Strong multitasking
- Critical thinking and problem solving
- Positive attitude
- Teamwork and collaboration
- Patience under pressure
- Greeting guests
Additional Information
Event Staff Assistant
Market Days Festival, [Chicago, IL]
[August, 2024]
- Assisted bar staff by ensuring a safe and enjoyable environment for festival attendees.
- Monitored entry points to check IDs and verify age compliance for alcohol consumption.
- Enforced venue rules by preventing outside alcoholic beverages from being brought into designated areas.
- Collaborated with management to identify areas needing assistance, demonstrating strong communication and teamwork skills.
Certification
Food Handler Certificate
June 2024-Trust 20 Food Handler Certificate Training
Timeline
Delivery Driver
DoorDash and UberEats
06.2024 - Current
Diverse Learner Teacher
Chicago Public Schools
08.2018 - 01.2025
Server
Bulldog Alehouse
12.2015 - 03.2016
Busser/Food Runner
Bulldog Alehouse
07.2015 - 10.2015
Speech and Hearing Science - undefined
University of Illinois Urbana-Champaign
Masters-Learning and Behavior Specialist I - Education
University of Illinois Urbana-Champaign
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