Ashley Amaral
Sonora,CA
Summary
Compassionate and motivated social services professional completing an associate's degree, with a strong interest in child welfare and family support. Knowledgeable in basic case documentation, ethical practice, and trauma-informed care. Eager to support children and families through collaborative, client-centered services, while continuing professional development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Delivery Driver
Spark
Sonora, California
09.2024 - Current
- Delivered packages efficiently across designated routes in a timely manner.
- Operated delivery vehicle safely while adhering to traffic regulations.
- Communicated effectively with customers regarding delivery status and schedules.
- Maintained accurate records of deliveries and customer interactions daily.
- Resolved minor issues during deliveries to ensure customer satisfaction.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
Cook
Changing Echoes
Angels Camp
01.2022 - 09.2022
- Prepared ingredients for daily meal service according to established recipes.
- Maintained cleanliness and organization of kitchen tools and workspace.
- Assisted in cooking and plating meals for residents and staff.
- Followed food safety guidelines to ensure proper handling and storage.
- Collaborated with team members to manage kitchen tasks efficiently.
- Stocked pantry and refrigerator with necessary supplies as needed.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Followed established procedures and requirements for safe food handling, storage and service.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Used standardized recipes and other instructions to prepare food.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Organized storage areas for efficient usage of space.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Monitored stock levels of food items and ordered more when necessary.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Leveraged outstanding communication, interpersonal and people skills to work well with clients.
- Demonstrated strong interpersonal skills when working with diverse groups of people.
Education
High School Diploma -
Mingo Job Corps
Puxico, MO10-2010
Associate of Applied Science - Social Work And Human Services
Columbia College Sonora, CA
Sonora, CASkills
- Vehicle inspection
- Route optimization
- Package handling
- Documentation management
- GPS navigation
- Customer relationship management
- Problem solving
- Adaptability
- Complex Problem-solving
- Clean driving record
- Conflict resolution
- Attention to detail
- Effective communication
- Adaptability in environments
- Strong work ethic
- Critical thinking
- Relationship building
- Calm under pressure
- Cultural awareness
- Friendly, positive attitude
- Multitasking Abilities
- Teamwork and collaboration
- Decision-making
- First Aid/CPR
Certification
Mandated Reporter
References
References available upon request.
Timeline
Delivery Driver
Spark
09.2024 - Current
Cook
Changing Echoes
01.2022 - 09.2022
High School Diploma -
Mingo Job Corps
Associate of Applied Science - Social Work And Human Services
Columbia College Sonora, CA