Samuel DeFelice
Hammonton,NJ
Summary
Service Manager for the past 37 years who guides the technicians on the floor, fills out and submits Ford warranty claims, assists customers when vehicles are being dropped off or picked up, and goes on the road when warranted to service or deliver vehicles.
Overview
45
45
years of professional experience
1
1
Certification
Work History
Service Manager
VCI Emergency Vehicles
Berlin, NJ
08.1985 - Current
- Guided technicians on automotive repair, tool usage and equipment operation.
- Met with customers to discuss service needs and offer available solutions.
- Warranty Administrator for Ford Motor Company.
- Manage an 8 bay shop and supervise 8 technicians.
Atlantic County Sheriff's Officer
Atlantic County
Mayslanding, NJ
05.1977 - 08.1985
- Worked in the Atlantic County courthouse and correctional facility.
- Care, custody, and control of large groups of inmates.
- Transferred prisoners.
- Prepared and processed various reports.
- Processed new inmates.
Education
GED -
Hammonton High School
Hammonton, NJ07.1978
Skills
- Inventory Management
- Scheduling
- Managing 8 Technicians
- Problem Solving
- Customer Service
- Mechanical Abilities
- Technical Abilities
- OSHA Compliant
Certification
- CDL
- TWIC Card
- Notary Public
- Powered Industrial Lift Trucks Certification
Timeline
Service Manager
VCI Emergency Vehicles
08.1985 - Current
Atlantic County Sheriff's Officer
Atlantic County
05.1977 - 08.1985
GED -
Hammonton High School
- CDL
- TWIC Card
- Notary Public
- Powered Industrial Lift Trucks Certification
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