Love playing Frisbee golf with family and friends
Volunteering in the community
Samuel De Leon
Technician
Galena Park,TX
Summary
Dynamic Lead Technician at Magni America with a proven track record in troubleshooting and diagnosing equipment issues. Skilled in instrument calibration and team mentoring, I enhanced safety protocols and improved client satisfaction through effective communication and problem-solving. Committed to fostering a productive work environment while ensuring high-quality service delivery.
Authoritative Lead Technician with 16 years overseeing smooth, efficient operations at magni america companies. Proficient in managing both digital engineering assets and departmental personnel. Prepared to apply deep technical knowledge and deft personnel management skills to streamline employers' technical operations.
Overview
7
7
years of professional experience
1
1
Certification
1
1
Language
Work History
Lead Technician
Magni America
03.2023 - Current
- Monitored and enforced safety measures to mitigate hazards.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Tested components and systems to evaluate performance and identify concerns.
- Monitored spare parts inventory and addressed shortages with purchasing personnel.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Implemented safety protocols to minimize workplace accidents and ensure adherence to industry regulations.
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
- Test and Prepare Equipment and install Hardware and software.
Supervisor
Inframark Management Services
04.2018 - 09.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Education
GED -
Gary Job Corp
San Marcos, TX 05.2001 -
Skills
Testing and repair
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 8 staff members.
- Resolved product issue through consumer testing.
- Completed intensive training in database fundamentals and software engineering.
- Recipient of individual and departmental awards for providing stellar client service.
Certification
Computer Support Specialist
Interests
Timeline
Lead Technician
Magni America
03.2023 - Current
Supervisor
Inframark Management Services
04.2018 - 09.2022
GED -
Gary Job Corp
05.2001 -
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