SAMUEL DEMARIS
LOS ANGELES,UNITED STATES
Summary
Experienced with food preparation, serving, and maintaining clean environments. Utilizes excellent customer service skills to enhance guest satisfaction and streamline operations. Track record of working well under pressure and effectively collaborating with team members.
Overview
32
32
years of professional experience
Work History
FOOD SERVICE ASSOCIATE
Universal Studios Hollywood
12.2024 - Current
- Serve guests efficiently, ensuring high satisfaction and prompt service.
- Maintain cleanliness and organization, enhancing dining experience.
- Handle cash and electronic transactions accurately.
- Collaborate with team to streamline operations and reduce wait times.
- Implement health and safety standards, ensuring a safe environment.
PROFESSIONAL ENTERTAINER
Princess Cruise Lines Ltd.
12.2022 - 02.2024
- Incorporated stage props to engage audience and create unforgettable moments.
- Navigated through large crowds to sign autographs or pose for pictures at guest request.
- Communicated with guests clearly and with good humor to encourage laughter and excitement.
- Produced Comedy shows from concept to conclusion.
BARTENDER
Darwin's Pub
12.2014 - 01.2024
- Maintained bar cleanliness and inventory for optimal customer experience.
- Followed state alcohol laws ensuring compliance and safety.
- Managed high-volume service during peak times, enhancing customer satisfaction.
- Executed opening/closing tasks, improving shift transitions and cash management.
- Increased sales through effective upselling techniques, boosting revenue.
PROFESSIONAL ENTERTAINER
Celebrity Cruises
05.2021 - 05.2022
- Incorporated stage props to engage audience and create unforgettable moments.
- Produced Comedy shows from concept to conclusion.
- Communicated with guests clearly and with good humor to encourage laughter and excitement.
PROFESSIONAL ENTERTAINER
Carnival Cruise Lines
12.2017 - 05.2021
- Incorporated stage props to engage audience and create unforgettable moments.
- Communicated with guests clearly and with good humor to encourage laughter and excitement.
- Navigated through large crowds to sign autographs or pose for pictures at guest request.
- Produced Comedy shows from concept to conclusion.
BARTENDER
Laff Stop Comedy Club
12.2008 - 12.2009
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Obtained cash bank and stocked service bar to prepare for operation.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
COURIER
Houston Express
01.2008 - 06.2008
- Delivered important packages throughout Houston and the surrounding areas in my personal vehicle.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
NIGHT CLUB SECURITY
Triangle Entertainment
07.2005 - 06.2007
- Managed entry protocols ensuring safety for 500+ patrons nightly, reducing incidents by 40%.
- Collaborated with team to enhance security measures, resulting in a safer environment.
- Implemented conflict resolution strategies, effectively handling disturbances and minimizing disruptions.
SERVER
The Olive Garden
09.2003 - 08.2005
- Serve guests in timely and efficient manner while ensuring 100% customer satisfaction.
CUSTOMER SERVICE REPRESENTATIVE
Herrman & Herrman L.L.P.
08.2002 - 10.2002
- Received incoming calls from potential new clients and determined their eligibility for representation.
CREDIT CARD COLLECTIONS SPECIALIST
United Recovery Systems
01.2002 - 07.2002
- Collected outstanding debts in high-volume outbound and inbound call center while adhering to all applicable laws and regulations.
BARTENDER
The Royal Oaks Country Club
05.2001 - 08.2001
- Serve drinks to club members, monitor inventory, and maintain cleanliness of my bar.
SERVER
Dave and Buster's of Houston
03.2000 - 04.2001
- Take orders from guests as they arrive and serve food in a polite and professional manner
- Named Employee of the month, August of 2000
- Named Certified Trainer, September of 2000.
SERVER/BARTENDER
The Angelika Cafe and Film Center
01.1999 - 12.1999
- Take orders from guests as they arrive and serve food in a polite and professional manner
- Promoted to the position of bartender, March of 1999.
SERVER
Cafe Pappadeaux
06.1997 - 04.1998
- Take orders from guests as they arrive and serve food in a polite and professional manner
- Named Most Improved Rookie, July of 1997.
TELEMARKETER
The Society for the Performing Arts
06.1997 - 08.1997
- Sold season tickets for upcoming SPA events.
TELEVISION SHOW HOST
Paramount 20 KTXH
06.1993 - 06.1994
- Hosted children's television show along with three other teens.
Education
CERTIFICATION -
Houston Community College
Houston, TX05.2002
SOME COLLEGE COURSEWORK - Theatre Arts
University of Houston
Houston, TX05.1998
HIGH SCHOOL DIPLOMA - undefined
Bellaire High School
Houston, TX06.1997
undefined
High School for the Performing and Visual Arts
05.1995
Skills
- Strong communication skills
- Adaptability to change
- Customer service and assistance
- Cash handling proficiency
Timeline
FOOD SERVICE ASSOCIATE
Universal Studios Hollywood
12.2024 - Current
PROFESSIONAL ENTERTAINER
Princess Cruise Lines Ltd.
12.2022 - 02.2024
PROFESSIONAL ENTERTAINER
Celebrity Cruises
05.2021 - 05.2022
PROFESSIONAL ENTERTAINER
Carnival Cruise Lines
12.2017 - 05.2021
BARTENDER
Darwin's Pub
12.2014 - 01.2024
BARTENDER
Laff Stop Comedy Club
12.2008 - 12.2009
COURIER
Houston Express
01.2008 - 06.2008
NIGHT CLUB SECURITY
Triangle Entertainment
07.2005 - 06.2007
SERVER
The Olive Garden
09.2003 - 08.2005
CUSTOMER SERVICE REPRESENTATIVE
Herrman & Herrman L.L.P.
08.2002 - 10.2002
CREDIT CARD COLLECTIONS SPECIALIST
United Recovery Systems
01.2002 - 07.2002
BARTENDER
The Royal Oaks Country Club
05.2001 - 08.2001
SERVER
Dave and Buster's of Houston
03.2000 - 04.2001
SERVER/BARTENDER
The Angelika Cafe and Film Center
01.1999 - 12.1999
SERVER
Cafe Pappadeaux
06.1997 - 04.1998
TELEMARKETER
The Society for the Performing Arts
06.1997 - 08.1997
TELEVISION SHOW HOST
Paramount 20 KTXH
06.1993 - 06.1994
SOME COLLEGE COURSEWORK - Theatre Arts
University of Houston
HIGH SCHOOL DIPLOMA - undefined
Bellaire High School
undefined
High School for the Performing and Visual Arts
CERTIFICATION -
Houston Community College
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