SAMUEL DODT
Easton,PA
Summary
Accomplished Maintenance Technician with a proven track record at ISS Facility Services, enhancing equipment efficiency and workplace safety through expert preventive maintenance and problem-solving abilities. Skilled in mechanical troubleshooting and organizational ability, consistently achieving significant improvements in operational performance and reducing equipment downtime.
Overview
21
21
years of professional experience
Work History
Maintenance Technician
ISS Facility Services
AUSTIN TX
08.2023 - 06.2024
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
Maintenance and Groundskeeper
Easton Historic Cemetary
Easton, PA
10.2019 - 08.2023
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
- Cultivated a positive work environment through effective communication with team members and supervisors.
- Upheld high safety standards on all tasks performed ensuring minimal accidents or injuries within the workplace.
- Assisted in training new employees on proper procedures/techniques required for efficient groundskeeping operations.
Delivery Courrier
Matthews Office City
Haltom City, TX
05.2017 - 02.2018
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
- Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
- Demonstrated a strong commitment to customer service excellence by maintaining a courteous demeanor in challenging situations and going above and beyond to ensure complete satisfaction.
- Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
- Conducted thorough vehicle inspections and maintenance checks, promoting safety on the road and minimizing downtime due to mechanical issues.
Senior Mailroom Clerk
Horizon BC/BS
Newark, NJ
12.2003 - 02.2013
- Multitasked effectively in a fast-paced environment, prioritizing tasks appropriately to meet daily deadlines consistently.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Processed outgoing mail with a high level of accuracy, including weighing packages and calculating appropriate postage fees.
- Enhanced customer satisfaction with timely and accurate delivery of parcels and mail to recipients within the organization.
- Provided exceptional customer service by promptly addressing questions or concerns from employees regarding their incoming or outgoing mail.
- Assisted in training new staff members, imparting best practices for effective mailroom operations and fostering a collaborative work environment.
- Improved mail processing efficiency by accurately sorting and distributing incoming mail to appropriate departments.
- Coordinated bulk mailing projects, organizing materials efficiently while meeting strict deadlines for distribution.
- Safeguarded sensitive information by properly handling confidential documents according to company policies and procedures.
- Updated and maintained mailing lists and customer records.
Education
High School Diploma -
WAHS High School
Williamsport, PA06.1979
Skills
- Preventive Maintenance
- Problem solving ability
- Building Maintenance
- Mechanical Troubleshooting
- Painting
- Groundskeeping
- Drywalling
- Organizational ability
- Hydraulic systems
- Door hardware
- Lighting Systems
- Supply Management
- Heavy Lifting
- Lighting fixture maintenance
- Facilities Painting and Repair
- Repair Work Planning
Timeline
Maintenance Technician
ISS Facility Services
08.2023 - 06.2024
Maintenance and Groundskeeper
Easton Historic Cemetary
10.2019 - 08.2023
Delivery Courrier
Matthews Office City
05.2017 - 02.2018
Senior Mailroom Clerk
Horizon BC/BS
12.2003 - 02.2013
High School Diploma -
WAHS High School