Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samuel Drennan

San Angelo,Texas

Summary

I have worked in the IT Field Services Department at Angelo State University for about 8 months and have learned how to efficiently communicate with users, effectively troubleshoot issues, and collaborate with coworkers to tackle grander tasks.

Overview

4
4
years of professional experience

Work History

Desktop Technician

Angelo State University
10.2024 - Current
  • Diagnosed and resolved hardware and software issues for faculty, staff, and students.
  • Configured and maintained desktop systems to ensure optimal performance across campus.
  • Provided training and support on various software applications to enhance user proficiency.
  • Collaborated with IT teams to implement system upgrades and improve network reliability.

CASHIER

City of Temple
05.2021 - 08.2024
  • Made sure to keep a positive and professional relationship with fellow employees
  • Maintained a patient and calm demeanor when interacting with customers
  • Always ensured to have any question I had answered
  • Counted and balanced cash drawer at the beginning and end of each shift
  • Accurately processed customer payments using cash and credit cards
  • Enforced park policies to ensure the safety of everyone
  • Maintained cash accuracy by working with supervisor to correct any errors

Education

High School Diploma -

Academy High School
Little River, TX
04-2023

Skills

  • Customer Service
  • Troubleshooting Experience
  • Patience and Empathy
  • Order Taking
  • Customer Assistance
  • Hardware Installation
  • Reliability and punctuality
  • Software Installation

Timeline

Desktop Technician

Angelo State University
10.2024 - Current

CASHIER

City of Temple
05.2021 - 08.2024

High School Diploma -

Academy High School

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