Overview
Work History
Education
Certifications & Courses
Activities & Languages
Timeline
Generic

Samuel Droznik

Brooklyn,NY

Overview

4
4
years of professional experience

Work History

Global Head of Billing

EZ Car Rental
08.2023 - Current
  • In two months, led billing and claims teams to successfully recover $1.2MM and $1MM in doubtful insurance replacement and damage claims, respectively
  • Led settlement negotiations that recovered $382K in delinquent corporate accounts
  • Was key point of contact for all things billing/claims
  • Pioneered new revenue stream that is expected to generate upward of $900K/year in insurance replacement business, and developed terms of the agreement
  • Directly managed a team of 10 employees, achieving outstanding year-over-year performance
  • Created detailed training manuals, Standard Operating Procedure (SOP) guides, streamlined employee progress tracking systems, and implemented procedures for insurance rate negotiation
  • Consulted management on new investment opportunities in the cargo rental segment using NPV and industry metrics, which is expected to be profitable in three months.

Guest Experience Manager

Club Quarters Hotel, WTC
12.2021 - 07.2023
  • Managed implementation of strategic initiatives relating to hotel and front desk operations, resulting in consistently high ratings and positive feedback
  • Oversaw balancing and allocation of 421 rooms to maximize revenue, and planned and managed all room blocks for corporate/airline clients
  • Conducted daily review of CC authorizations, charges, and refunds using FreedomPay software
  • Collaborated with other hotel departments, including engineering, housekeeping and sales, to ensure seamless operations and optimal guest experience
  • Directly managed a team of 16 front desk agents.

Co-Founder/Manager

The Compassion Practice
01.2021 - 12.2021
  • Co-created and managed the teletherapy practice, and employed a team of psychology externs, as well as a licensed clinical psychologist

Wealth Management Summer Intern

Merrill Lynch
06.2019 - 08.2019
  • Created comprehensive financial plans on Wealth Outlook for prospective and existing clients based on long-term financial goals, considering assets, expected cash flow and expenditures
  • Audited client cash flow reports to ensure accurate financial assumptions and model flow-through
  • Collaboratively created detailed PowerPoint presentations to guide financial advisors on digital prospecting, and created presentations used by FAs to present financial projections to clients.

Education

Bachelor of Science - Finance

Touro College
Brooklyn, NY
05.2020

Certifications & Courses

  • CFA Level 1 Exam (Score: passed) - CFA Institute
  • Python Pro Bootcamp - Udemy.com
  • Financial Modeling & Valuation Analyst Certification - Corporate Finance institute (CFI)

Activities & Languages

  • Competed in Brazilian Jiu-Jitsu
  • Opera enthusiast with a particular interest in the 19th century Italian repertory
  • Speaks fluent Russian

Timeline

Global Head of Billing

EZ Car Rental
08.2023 - Current

Guest Experience Manager

Club Quarters Hotel, WTC
12.2021 - 07.2023

Co-Founder/Manager

The Compassion Practice
01.2021 - 12.2021

Wealth Management Summer Intern

Merrill Lynch
06.2019 - 08.2019

Bachelor of Science - Finance

Touro College

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Samuel Droznik