Samuel Dunlap
Elizabeth City
Summary
Dedicated HVAC Assistant with strong troubleshooting abilities and exceptional people skills ready to move to the next level. Proven track record in assisting with installations and maintenance of HVAC systems, driving customer satisfaction through effective communication and timely service.
Overview
6
6
years of professional experience
Work History
HVAC Assistant
Master Heating And Cooling
Kitty Hawk, NC
02.2025 - Current
- Assisted technicians, as well as solo performances, in installing and repairing HVAC systems, ensuring compliance with safety regulations.
- Conducted routine maintenance checks on heating and cooling equipment to enhance operational efficiency.
- Preformed troubleshooting efforts by diagnosing system issues and recommending appropriate solutions.
- Supported senior technicians in the installation, repair, and maintenance of various HVAC systems.
- Exemplified professionalism at all times when interacting with clients, colleagues, and supervisors to maintain a positive company reputation and high moral.
- Joined pipes or tubing to refrigerant and water sources to form complete circuit.
- Assisted in the design and implementation of custom HVAC solutions based on client needs and preferences.
- On side work have completed a rough-in, several service calls, and duct repair (flex).
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Repaired and replaced motors, bearings and belts.
- Installed new equipment in multiple customer locations.
Lead Linen Specialest
Vacasa
Kitty Hawk, NC
04.2023 - 01.2024
- Managed owner inquiries to ensure timely and accurate responses, enhancing customer satisfaction.
- Coordinated property linen schedules to optimize operational efficiency and minimize downtime.
- Analyzed booking data to ensure proper linen for every property that was rented.
- Developed standard operating procedures to streamline workflows and improve team productivity across departments.
- Followed all company policies and procedures to deliver quality work.
- Assisted in developing strategic plan that aligned with long-term company goals.
- Gathered, organized and input information into digital database.
Door-to-Door Sales Representative
Top Tier
Norfolk, VA
03.2023 - 04.2023
- Engaged potential customers through door-to-door outreach to promote product awareness.
- Adapted sales techniques based on customer feedback to improve engagement success rates.
- Demonstrated product features effectively, addressing customer inquiries and concerns.
- Maintained accurate records of sales activities and customer interactions for follow-up purposes.
Maintenance Coordinator
Vacasa
Corolla, NC
02.2021 - 03.2023
- Coordinated maintenance schedules to ensure timely service and minimal disruption to operations.
- Implemented preventive maintenance programs, enhancing equipment reliability and reducing downtime.
- Managed vendor relationships, negotiating contracts to optimize service quality and cost efficiency.
- Streamlined communication between departments, ensuring alignment on maintenance priorities and timelines.
- Collaborated with cross-functional teams to establish best practices for maintenance processes and resource allocation.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Maintained detailed records of all maintenance activities performed, allowing for effective tracking of progress over time.
- Oversaw equipment and parts inventory and tracked shipments to reduce stock shortages.
- Promoted a culture of teamwork and collaboration within the maintenance department, leading to increased employee morale and overall job satisfaction.
- Boosted customer satisfaction by ensuring all maintenance tasks were completed within promised timeframes, maintaining strong communication throughout process.
- Created and maintained monthly expense reports for management for myself as well as my techs.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
Landscaper
Tucker Landscaping
Corolla, NC
01.2020 - 03.2021
- Operated landscaping equipment to maintain high-quality grounds and gardens.
- Collaborated with team members to execute landscape designs efficiently.
- Implemented appropriate planting techniques.
- Trained junior staff in safe tool usage and effective landscaping practices.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
- Assisted with irrigation system maintenance and repair.
- Installed stonework according to landscape design plan and client specifications.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
Education
Medical Laboratory Science
College of The Albemarle
Elizabeth City, NCAssociate of Applied Science - Medical Laboratory Science
College of The Albemarle
Elizabeth City, NCAssociate of Applied Science - Accounting
Haywood Community College
Clyde, NCSkills
- System diagnostics
- Electrical wiring
- Air Handlers and Heat Pump systems
- Mini-split systems
- EPA regulations
- Piping installation
- Plumbing repairs
- Brazing
- Microsoft office proficient
- Equipment maintenance
- Excellent problem solver
- Exceptional people skills
Timeline
HVAC Assistant
Master Heating And Cooling
02.2025 - Current
Lead Linen Specialest
Vacasa
04.2023 - 01.2024
Door-to-Door Sales Representative
Top Tier
03.2023 - 04.2023
Maintenance Coordinator
Vacasa
02.2021 - 03.2023
Landscaper
Tucker Landscaping
01.2020 - 03.2021
Medical Laboratory Science
College of The Albemarle
Associate of Applied Science - Medical Laboratory Science
College of The Albemarle
Associate of Applied Science - Accounting
Haywood Community College