Samuel E. Ortiz
Oviedo,FL
Summary
Dynamic legal assistant and language tutor with expertise in client communication and educational mentorship. Bilingual in English and Spanish, adept at facilitating legal processes, and enhancing language proficiency. Proven ability to collaborate effectively in multidisciplinary environments, and contribute to historical research projects.
Overview
9
9
years of professional experience
Work History
Legal Assistant
The Ticket Clinic, A Law Firm
Orlando, FL
06.2023 - Current
- Assist and direct potential clients and clients who receive criminal and/or traffic cases, specifically moving violations, DUIs, driving with a suspended license, in collaboration with a team of attorneys and other legal assistants.
- Review the statuses of cases, check the court minutes, and send the dispositions to clients in an orderly and organized manner within the company's system.
- Communicate and discern how I speak with clients of how to proceed with our services in both English and Spanish.
English Tutor
Cambly
11.2020 - Current
- Help over 472 students around the world build their English language skills in one-on-one lessons, which last between 15 minutes and 1 hour per session.
- Engage the students, ages 8 and older, in mastering their English proficiency over a total of 20,886 minutes of talking and over 1,117 conversations.
- Design a student-centered learning curriculum, and use interactive learning techniques, such as storytelling, to enhance English proficiency for international students.
Team Member
The Inheritance House
Orlando, FL
01.2020 - 12.2022
- Helped individuals gain social awareness by understanding the basic functions of stress-response stimuli and recovery from the six major distressing emotions in an hourly appointment.
- Collaborated with my team in achieving tasks, from routine maintenance activities to scheduling.
- Led and taught workshops and courses on practical ways to self-help through emotional and physical traumas from Christian Healing Ministries and Soul Care.
Generalist Intern
Hispanic Family Counseling, Inc.
Orlando, FL
01.2022 - 04.2022
- Worked in a fast-paced environment, observing clients' sessions of 45 to 60 minutes that involved cases of emotional, psychological, and mental conditions in a confidential and professional environment.
- Solved problems during incoming calls from English, Portuguese, and Spanish-speaking clients.
- Volunteered as a pro-bono targeted case manager for clients who needed educational resources.
Archivist & Researcher
University of Central Florida's Special Collection Library
Orlando, FL
05.2017 - 07.2018
- Contributed to the finding aid and administrative information on the Jose Guerra Alemán Collection.
- Archived and organized research, personal documentation, and notes into boxes and folder listings.
- Translated documents and materials from Spanish to English to create awareness among a greater audience.
Metadata Collector & Researcher
National Cemetery Administration's Veterans Legacy Program
Orlando, FL
05.2017 - 08.2017
- Worked in a team with professors, staff, students, and K-12 educators under a Veterans Administration-funded project partnered with the University of Central Florida's History Department.
- Recorded metadata of veterans' personal and professional records on Omeka, which is a free, open-source web-publishing platform to tell their stories and form an archive.
- Gathered fieldwork by scanning the memorial tombstones for augmented reality in the cemetery on a smart device.
- Prepared and published a biography on Veteran James George Jackson, and presented a PowerPoint.
Education
Master of Arts - Interdisciplinary Studies
UNIVERSITY OF CENTRAL FLORIDA
01.2022
Bachelor of Arts - History
UNIVERSITY OF CENTRAL FLORIDA
01.2016
Skills
- Bilingual: English and Spanish
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Client communication
- Team collaboration
- Interactive learning
Timeline
Legal Assistant
The Ticket Clinic, A Law Firm
06.2023 - Current
Generalist Intern
Hispanic Family Counseling, Inc.
01.2022 - 04.2022
English Tutor
Cambly
11.2020 - Current
Team Member
The Inheritance House
01.2020 - 12.2022
Archivist & Researcher
University of Central Florida's Special Collection Library
05.2017 - 07.2018
Metadata Collector & Researcher
National Cemetery Administration's Veterans Legacy Program
05.2017 - 08.2017
Master of Arts - Interdisciplinary Studies
UNIVERSITY OF CENTRAL FLORIDA
Bachelor of Arts - History
UNIVERSITY OF CENTRAL FLORIDA