SAMUEL ERICKSON
Williamsville
Summary
Assist guests with various questions and needs. Diligent in observing safety practices and enforcing rules. Create a functional and professional environment.
Overview
3
3
years of professional experience
Work History
Team Manager
Alfred University
08.2024 - 02.2025
- Led employee relations through effective communication, coaching, training, and development.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
Club Associate
Delaware North
07.2023 - 01.2024
- Controlled disruptions from unruly patrons, collaborating with security to coordinate removals
- Processed payments and maintained detailed attendance and sales records
- Improved customer satisfaction by providing information about facilities and entertainment operations
- Sanitized high-touch surfaces to protect personnel and customers from viruses and germs
- Offered to assist with additional tasks to keep projects on-task and meet tight deadlines
- Approached and solved problems with initiative and sound judgment
Lodge Attendant
Holiday Valley
12.2022 - 02.2023
- Inspected rooms thoroughly for problems and contacted maintenance for repairs
- Organized cleaning services around schedules to minimize guest disruption
- Kept spaces organized and presentable with constant attention to detail
- Answered requests from guests and promptly delivered needed items
- Observed precautions to protect property and report damage, theft and found articles to supervisors
Lawn Maintenance Laborer
Ischua Valley Country Club
05.2022 - 07.2022
- Maintained grounds by trimming, weeding, and general clean-up.
- Maintained clean work areas by removing debris, leaves, and branches from client properties.
- Enhanced property appearance through regular mowing, edging, and trimming of lawns.
- Developed strong relationships with clients through clear communication of services provided and project timelines.
- Contributed to a safe working environment by adhering to safety procedures during equipment operation and chemical applications.
Education
Bachelor of Arts (B.A.) - Communications & American History
Alfred University
Alfred, New YorkHigh School Diploma -
Ten Broeck Academy
Franklinville, NY06.2019
Skills
- Stock Replenishment
- Health and Safety Compliance
- Professional Appearance
- Ability to provide accurate and assistance
- Educated and willing to learn more
Timeline
Team Manager
Alfred University
08.2024 - 02.2025
Club Associate
Delaware North
07.2023 - 01.2024
Lodge Attendant
Holiday Valley
12.2022 - 02.2023
Lawn Maintenance Laborer
Ischua Valley Country Club
05.2022 - 07.2022
Bachelor of Arts (B.A.) - Communications & American History
Alfred University
High School Diploma -
Ten Broeck Academy
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