MS WINDOWS
SAMUEL EXUME
IT TECHNICIAN
Tampa,United States
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
1
1
Certificate
4
4
Languages
Work History
Warehouse Worker
Amazon
Tampa, FL
11.2021 - Current
- Operated RF scanners to track merchandise and verify contents of containers.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
- Operated pallet jacks and material moving equipment to move and transport items to various locations in the warehouse.
IT Technician
SAVETECH Solutions
Port-au-Prince, HAITI
06.2019 - 08.2020
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Configured systems according to prescribed software and hardware frameworks.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and photocopiers.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Served at internal helpdesk, accepting and resolving calls or delegating more severe issues to supervisor.
- Imaged and prepared new computers for integration into company networks and systems.
Education
Certification - IT Tech
CP-MADOMA
Carrefour, HAITI 10.2014 - 07.2015
Bachelor of Science - Public Administration
INAGHEI
Port-au-Prince, Haiti 10.2017 - Current
Certification - COMPTIA SECURITY +
COMPTIA
Online 12.2020 - 07.2021
Skills
Desktop and laptop installations
Certification
ComptiA Security +
Software
MS OFFICE
NMAP
WIRESHARK
KALI LINUX
Timeline
ComptiA Security +
07-2022
Warehouse Worker
Amazon
11.2021 - Current
Certification - COMPTIA SECURITY +
COMPTIA
12.2020 - 07.2021
IT Technician
SAVETECH Solutions
06.2019 - 08.2020
Bachelor of Science - Public Administration
INAGHEI
10.2017 - Current
Certification - IT Tech
CP-MADOMA
10.2014 - 07.2015
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