Samuel Floreno

• Surveyed property to prevent and identify vandalism or disarmed alarm systems.
• Verified photo IDs and tickets to allow guests passage.
• Observed patrons and customers to quickly address security situations.
• Completed incident reports to record security or loss prevention incidents.
• Guarded restricted areas to prevent unauthorized entry.
• Monitored access control systems and key code records for suspicious activities.
• Responded to medical emergencies before paramedic and law enforcement arrival.
• Addressed problems quickly and reported clear information while working under minimal supervision.
• Warned persons of rule infractions or violations and evicted violators from premises.
• Investigated reported incidents to protect company assets.
• Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
• Secured personnel and premises by inspecting buildings and patrolling property.
• Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.

As a dedicated Hospital Information Desk Clerk, I have been entrusted with the critical task of assisting patients/visitors, checking in visitors, and helping people navigate our healthcare facility. My role involves checking in all inpatient visitors, providing accurate and clear directions, escorting patients and visitors, and ensuring they have the information they need to access services effectively.

Patient Assistance: I help patients find their way within the hospital, guiding them to specific departments, clinics, or patient rooms. Whether it’s a new patient or an elderly patient looking for the radiology department, I ensure they receive prompt and courteous assistance.

Visitor Support: Visitors often arrive with questions about parking, visiting hours, or nearby amenities. I address their inquiries, sell parking pass booklets, and provide information on local accommodations. My goal is to make their experience as smooth as possible.

• Prior desk or secretarial experience
• Familiarity with scheduling systems and procedures
• Ability to interact professionally with diverse individuals
• Knowledge of hospital organization and services
• Practical understanding of standard procedures and terminology used in healthcare settings

My commitment to exceptional service and my adaptability in handling evolving responsibilities make me a perfect asset to the hospital information desk team. I look forward to contributing to the well-being of patients and visitors at this esteemed institution.

• Retained consistent quality and high accuracy when preparing identical dishes every day.
• Organized and labeled stock of ingredients to maintain needed inventory levels.
• Prepped vegetables and ingredients by washing, chopping and dicing.
• Grilled and deep fried various foods from meats to potatoes.
• Helped train and develop new talent.
• Operated grills and steamers to prepare vegetables, potatoes, rice and meats.
• Checked completed orders for correct quantity and quality.
• Requested supplies and equipment orders, explaining needs to managers.

• Responded immediately to alarms for fires, vehicle accidents and other emergency situations.
• Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
• Trained continuously to maintain required physical fitness for demanding work.
• Administered emergency treatment and medical care to people injured in accidents and fires.
• Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
• Participated in on-call schedule to respond to requests for assistance after hours and on weekends or holidays.
• Controlled and extinguished fires using manual and power equipment.
• Ascended and descended ladders, stairs and ramps in smoke-filled areas.
• Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
• Educated public on ways to prevent fires and fire damage.
• Greeted each customer and supplied service-level options and pricing, including promotional and membership information.