Friendly and dependable team member and student with experience in customer service, cash handling, team coordination, and store maintenance. Works efficiently in busy environments and helps keep operations organized while providing excellent service.
Work History
Cross-Trained Guest Service Advocate
1 Year 11 Months
Target Corporation | 11.2024 - Current
Drive-Up Captain: Coordinated the Drive Up team, organized and delivered orders, and ensured accurate, friendly service. Assisted customers, resolved order issues, and prioritized tasks during busy shifts.
Pacesetter-Assistant Manager/Cash Office: Led checkout lanes to ensure positive guest experience and coordinated complex break schedules. Trained in cash office duties, including counting tills, balancing registers, and preparing deposits.
Guest Services: Provided friendly customer service, processed payments and returns, resolved guest concerns, and coordinated front-end team tasks.
Front of Store Attendant: Cleaned and maintained restrooms, floors, entrances, and checkout areas. Operated cart mover, handled trash maintenance throughout the store, and collected carts to keep the store clean, safe, and organized.
Sales Associate/Shift Lead
2 Years 8 Months
Party City | 08.2022 - 04.2025
Led crowd control efforts, ensuring safety and order during peak season.
Operate cash register and POS to handle purchases, refunds, and exchanges for customers.
Utilized techniques in loss prevention to safeguard store assets. and experience in scam detection.
Led shifts by coordinating team activities and ensuring efficient operations. and new employee training
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