Summary
Overview
Work History
Education
Skills
Timeline
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Samuel Frazier

Baltimore,MD

Summary

My name is Samuel Frazier, a determined and dedicated individual currently serving as a Mister for the SMOOTH organization. With strong team management skills, I excel in fostering collaboration and driving group initiatives. I am committed to making a positive impact within my community and continuously seek opportunities for growth and leadership.

Overview

3
3
years of professional experience

Work History

Store Manager

Finish Line
07.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

Supervisor

Pedalheads Bike Camps
06.2024 - 08.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Sales Associate

Finish Line
09.2023 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cashier

Burlington
11.2021 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

No Degree - Civil Engineering

Morgan State University
Baltimore, MD
05.2026

High School Diploma -

Chesapeake Math & IT South
Upper Marlboro, MD
05.2022

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Team Leadership
  • Recruitment and hiring
  • Operations Management
  • AutoCAD
  • Office 360

Timeline

Store Manager

Finish Line
07.2024 - Current

Supervisor

Pedalheads Bike Camps
06.2024 - 08.2024

Sales Associate

Finish Line
09.2023 - 05.2024

Cashier

Burlington
11.2021 - 05.2023

No Degree - Civil Engineering

Morgan State University

High School Diploma -

Chesapeake Math & IT South

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Samuel Frazier