Samuel Garcia
Denver,CO
Overview
8
8
years of professional experience
Work History
Fulfillment Center Associate
Kroger
02.2023 - 01.2025
- Executed order picking in chilled and freezing temperatures, ensuring product quality.
- Safely operated forklift for transporting orders and pallets, enhancing operational efficiency.
- Loaded orders onto delivery vans and freight trucks, guaranteeing on-time dispatch.
- Followed safety protocols meticulously to maintain workplace integrity.
- Trained incoming staff on processes and safety measures as necessary.
- Reviewed orders to ensure accurate fulfillment of customer requests.
- Streamlined workflows by maintaining efficiency during task execution.
Credit Advisor
National Credit Care
09.2022 - 12.2022
- Cultivated relationships with clients to provide personalized advice based on timelines and resources.
- Acquired in-depth knowledge of credit principles to effectively guide program clients.
- Demonstrated value of investment programs, retaining clients with prior dissatisfaction.
- Generated new business leads from existing clients by leveraging referrals and insights.
Package Handler
FedEx Ground
06.2022 - 08.2022
- Unloaded various packages swiftly and securely from freight trucks.
- Sorted items to designated company vans, enhancing logistical accuracy.
- Collaborated with drivers to identify preferences and constraints for efficient loading.
Sorting Associate
Amazon
12.2021 - 05.2022
- Inducted incoming packages using company scanning system.
- Executed unloading and sorting of products efficiently.
- Managed conveyor belt operations for optimal workflow.
- Performed various tasks to ensure safe handling of materials.
Merchandiser
Keurig Dr. Pepper
12.2020 - 07.2021
- Independently managed seven-store route for timely receipt of KDP products.
- Utilized forklifts and pallet jacks to facilitate efficient product transportation.
- Executed unloading and stocking of KDP beverages, setting up displays and maintaining shelf space.
- Maximized limited backroom space by diligently processing remaining inventory items.
- Adjusted to diverse manager preferences to ensure positive customer interactions.
Customer Engagement Specialist
Constant Contact
08.2019 - 06.2020
- Provided technical support as well as marketing advice/suggestions to subscribers of the Constant Contact service
- Troubleshooting issues with an ever-changing software as company released many new features and products
- Optimized talk time by methodically identifying the issue and quickly and effectively finding solutions to a number of varying technical and accessibility issues.
Softlines Associate/Freight Unload
Target
06.2017 - 07.2019
- Unloaded freight product and assigned appropriate backroom locations as needed for extra product.
- Closing Shift Lead, responsible for delegating “zones” to other team members, managing product left out of place, training new hires on optimal procedures, and maintaining a clear sales floor.
- Quickly navigated backroom to pick items for customer orders in a timely manner.
- Utilized store lift to retrieve or move product when needed
- Often commended for customer service
Education
Bachelor of Arts - Criminology, minor in Computer Science
University of Northern Colorado
Greeley, CO05.2019
Skills
- Forklift and pallet jack operation
- Team collaboration
- Clear and precise communication
- Self-motivation
- Attention to detail
- Multitasking ability
- Food preparation skills
Timeline
Fulfillment Center Associate
Kroger
02.2023 - 01.2025
Credit Advisor
National Credit Care
09.2022 - 12.2022
Package Handler
FedEx Ground
06.2022 - 08.2022
Sorting Associate
Amazon
12.2021 - 05.2022
Merchandiser
Keurig Dr. Pepper
12.2020 - 07.2021
Customer Engagement Specialist
Constant Contact
08.2019 - 06.2020
Softlines Associate/Freight Unload
Target
06.2017 - 07.2019
Bachelor of Arts - Criminology, minor in Computer Science
University of Northern Colorado