Followed safety protocols meticulously to maintain workplace integrity.
Trained incoming staff on processes and safety measures as necessary.
Reviewed orders to ensure accurate fulfillment of customer requests.
Streamlined workflows by maintaining efficiency during task execution.
Credit Advisor
National Credit Care
09.2022 - 12.2022
Cultivated relationships with clients to provide personalized advice based on timelines and resources.
Acquired in-depth knowledge of credit principles to effectively guide program clients.
Demonstrated value of investment programs, retaining clients with prior dissatisfaction.
Generated new business leads from existing clients by leveraging referrals and insights.
Package Handler
FedEx Ground
06.2022 - 08.2022
Unloaded various packages swiftly and securely from freight trucks.
Sorted items to designated company vans, enhancing logistical accuracy.
Collaborated with drivers to identify preferences and constraints for efficient loading.
Sorting Associate
Amazon
12.2021 - 05.2022
Inducted incoming packages using company scanning system.
Executed unloading and sorting of products efficiently.
Managed conveyor belt operations for optimal workflow.
Performed various tasks to ensure safe handling of materials.
Merchandiser
Keurig Dr. Pepper
12.2020 - 07.2021
Independently managed seven-store route for timely receipt of KDP products.
Utilized forklifts and pallet jacks to facilitate efficient product transportation.
Executed unloading and stocking of KDP beverages, setting up displays and maintaining shelf space.
Maximized limited backroom space by diligently processing remaining inventory items.
Adjusted to diverse manager preferences to ensure positive customer interactions.
Customer Engagement Specialist
Constant Contact
08.2019 - 06.2020
Provided technical support as well as marketing advice/suggestions to subscribers of the Constant Contact service
Troubleshooting issues with an ever-changing software as company released many new features and products
Optimized talk time by methodically identifying the issue and quickly and effectively finding solutions to a number of varying technical and accessibility issues.
Softlines Associate/Freight Unload
Target
06.2017 - 07.2019
Unloaded freight product and assigned appropriate backroom locations as needed for extra product.
Closing Shift Lead, responsible for delegating “zones” to other team members, managing product left out of place, training new hires on optimal procedures, and maintaining a clear sales floor.
Quickly navigated backroom to pick items for customer orders in a timely manner.
Utilized store lift to retrieve or move product when needed
Often commended for customer service
Education
Bachelor of Arts - Criminology, minor in Computer Science
University of Northern Colorado
Greeley, CO
05.2019
Skills
Forklift and pallet jack operation
Team collaboration
Clear and precise communication
Self-motivation
Attention to detail
Multitasking ability
Food preparation skills
Timeline
Fulfillment Center Associate
Kroger
02.2023 - 01.2025
Credit Advisor
National Credit Care
09.2022 - 12.2022
Package Handler
FedEx Ground
06.2022 - 08.2022
Sorting Associate
Amazon
12.2021 - 05.2022
Merchandiser
Keurig Dr. Pepper
12.2020 - 07.2021
Customer Engagement Specialist
Constant Contact
08.2019 - 06.2020
Softlines Associate/Freight Unload
Target
06.2017 - 07.2019
Bachelor of Arts - Criminology, minor in Computer Science