Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Samuel George

Farmington,MI

Summary

  • President of GVSU's Chess Club
  • President of GVSU's Car Enthusiast's Club
  • Membership Officer for GVSU's Table Tennis Club
  • Member GVSU's Cybersecurity Club
  • Created and Led High School Chess Club

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lead Desktop Support Technician

Grand Valley State University
02.2023 - Current
  • Promoted to Lead Technician in July 2024
  • Lead a team of 11 Technicians
  • Present updates to senior leadership weekly
  • Collaborate with cross functional teams/leadership
  • Performed reimaging tasks for Windows and Apple devices, solved software troubleshooting tickets, set up new equipment for Faculty and Staff, fixed printers, removed malware, erased and cleaned old equipment for recycling, helped train new employees, delivered and installed equipment, transferred users' data, used JAMF for managing devices, worked on software and hardware issues, recovered lost data, and managed inventory of recycled equipment.

Volunteer

'We are here' Foundation
01.2019 - 01.2022
  • Performed diagnostics
  • Identified issues in electronics
  • Repaired laptops and PCs
  • Cleaned various devices, and donated laptops and PCs.

Education

Bachelor of Science - Computer Science

Grand Valley State University
Allendale, MI
04.2026

High School Diploma -

Farmington High School
Farmington, MI
06.2022

Skills

  • Python, HTML5 CSS, JavaScript, Java, SQL, C on Windows, Linux,
  • Experience using Git for Python code
  • Created a home NAS with old computer parts
  • Operated a personal website and server through multiple Raspberry Pi boards
  • Experience disassembling / assembling laptops, Macbooks, iPhones, and PCs
  • Maintained / updated / refurbished many Apple products
  • Experience with Virtual Machines, hypervisors, and Virtualization

Certification

  • Intro to JavaScript, Microsoft
  • Networking, Certiport
  • HTML5 & CSS, Certiport
  • Networking Security, Certiport
  • Cybersecurity, Certiport
  • Computational Thinking, Certiport
  • Cybersecurity Awareness Training, Amazon
  • Introduction to Machine Learning, Google
  • Cisco Certified Support Technician, Cisco
  • Microsoft Office 365 Certified Associate, Microsoft
  • Microsoft Word, Outlook, Excel, Powerpoint, Microsoft

Timeline

Lead Desktop Support Technician

Grand Valley State University
02.2023 - Current

Volunteer

'We are here' Foundation
01.2019 - 01.2022

Bachelor of Science - Computer Science

Grand Valley State University

High School Diploma -

Farmington High School
  • Intro to JavaScript, Microsoft
  • Networking, Certiport
  • HTML5 & CSS, Certiport
  • Networking Security, Certiport
  • Cybersecurity, Certiport
  • Computational Thinking, Certiport
  • Cybersecurity Awareness Training, Amazon
  • Introduction to Machine Learning, Google
  • Cisco Certified Support Technician, Cisco
  • Microsoft Office 365 Certified Associate, Microsoft
  • Microsoft Word, Outlook, Excel, Powerpoint, Microsoft
Samuel George