Samuel Gilbert
Germantown,TN
Overview
3
3
years of professional experience
Work History
Team Manager
Chick-fil-A
05.2025 - Current
- Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.
- Enhanced team productivity by implementing efficient task delegation strategies.
Certified Trainer
Chick-fil-A
07.2024 - 05.2025
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Increased trainee performance by implementing practical, hands-on activities during training sessions.
Team Member
Chick-fil-A
11.2023 - 07.2024
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Contributed to team success by completing jobs quickly and accurately.
Customer Service Representative
People's Custom RX
06.2022 - 07.2023
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Bachelor's in Management -
University of Tennessee
Knoxville05-2029
High School Diploma -
Houston High School
Germantown, TN05-2025
Organizations
Current member of the University of Tennessee's "Pride of the Southland" marching band.
Timeline
Team Manager
Chick-fil-A
05.2025 - Current
Certified Trainer
Chick-fil-A
07.2024 - 05.2025
Team Member
Chick-fil-A
11.2023 - 07.2024
Customer Service Representative
People's Custom RX
06.2022 - 07.2023
Bachelor's in Management -
University of Tennessee
High School Diploma -
Houston High School