Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samuel Gordon

Philadelphia,PA

Summary

Dynamic Produce Manager with a proven track record at Sprouts Farmer Market, excelling in retail inventory management and customer service. Expertly implemented merchandise replenishment strategies, enhancing product availability and driving sales. Recognized for training teams effectively and utilizing data analysis to optimize pricing strategies, ensuring exceptional customer experiences.

Overview

9
9
years of professional experience

Work History

Produce Manager

Sprouts Farmer Market
05.2024 - Current
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Conducted daily inspections of received goods to ensure freshness and quality, addressing any discrepancies or concerns immediately with suppliers.
  • Priced produce to achieve margin and sales goals.
  • Utilized point-of-sale data to analyze sales trends and adjust ordering accordingly.
  • Delegated tasks and provided guidance to team members, ensuring efficient workflow and productivity.
  • Provided exceptional customer service, addressing inquiries, offering product recommendations, and resolving issues promptly.

Zone Lead

Amazon Fresh
08.2022 - 09.2023
  • Streamlined inventory workflow processes, ensuring consistent execution and reducing discrepancies
  • Served as a primary point of contact for associate inquiries and customer escalations, resolving issues efficiently and improving floor operations.
  • Facilitated comprehensive onboarding for new associates and provided ongoing process training, contributing to a highly knowledgeable team.
  • Utilized inventory management systems to accurately scan, process, and count inventory, ensuring data integrity and minimizing errors.
  • Maintained a clean and organized work environment, adhering to sanitation standards and promoting a positive customer experience.
  • Managed product receiving, stocking, and replenishment, maintaining optimal inventory levels and minimizing stockouts.

Seafood Manager

Giant Food Stores
04.2016 - 01.2022
  • Wrapped, weighed, labeled and priced cuts of seafood.
  • Prepared and placed seafood cuts and products in display counter to appeal to customers.
  • Created clean and inviting appearance for fresh seafood cases to encourage sales.
  • Provided detailed information to customers about available seafood products and self-service items.
  • Trained team members on proper ways to cut variety of fish to eliminate waste from incorrect cutting.
  • Utilized data-driven analysis to inform decision-making processes related to product assortment, pricing, and promotional strategies.

Education

High School Diploma -

Imhotep Institute Charter High School
Philadelphia
06-2006

Skills

  • Customer service
  • Retail inventory management
  • Stock rotation
  • Inventory counting/replenishment
  • Pricing strategy
  • Display production
  • Ordering procedures
  • Hospitality and accommodation
  • Teamwork
  • Problem-solving
  • Scheduling and coordinating
  • Attention to detail

Timeline

Produce Manager

Sprouts Farmer Market
05.2024 - Current

Zone Lead

Amazon Fresh
08.2022 - 09.2023

Seafood Manager

Giant Food Stores
04.2016 - 01.2022

High School Diploma -

Imhotep Institute Charter High School
Samuel Gordon