Samuel Gordon
Philadelphia,PA
Summary
Dynamic Produce Manager with a proven track record at Sprouts Farmer Market, excelling in retail inventory management and customer service. Expertly implemented merchandise replenishment strategies, enhancing product availability and driving sales. Recognized for training teams effectively and utilizing data analysis to optimize pricing strategies, ensuring exceptional customer experiences.
Overview
9
9
years of professional experience
Work History
Produce Manager
Sprouts Farmer Market
05.2024 - Current
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Conducted daily inspections of received goods to ensure freshness and quality, addressing any discrepancies or concerns immediately with suppliers.
- Priced produce to achieve margin and sales goals.
- Utilized point-of-sale data to analyze sales trends and adjust ordering accordingly.
- Delegated tasks and provided guidance to team members, ensuring efficient workflow and productivity.
- Provided exceptional customer service, addressing inquiries, offering product recommendations, and resolving issues promptly.
Zone Lead
Amazon Fresh
08.2022 - 09.2023
- Streamlined inventory workflow processes, ensuring consistent execution and reducing discrepancies
- Served as a primary point of contact for associate inquiries and customer escalations, resolving issues efficiently and improving floor operations.
- Facilitated comprehensive onboarding for new associates and provided ongoing process training, contributing to a highly knowledgeable team.
- Utilized inventory management systems to accurately scan, process, and count inventory, ensuring data integrity and minimizing errors.
- Maintained a clean and organized work environment, adhering to sanitation standards and promoting a positive customer experience.
- Managed product receiving, stocking, and replenishment, maintaining optimal inventory levels and minimizing stockouts.
Seafood Manager
Giant Food Stores
04.2016 - 01.2022
- Wrapped, weighed, labeled and priced cuts of seafood.
- Prepared and placed seafood cuts and products in display counter to appeal to customers.
- Created clean and inviting appearance for fresh seafood cases to encourage sales.
- Provided detailed information to customers about available seafood products and self-service items.
- Trained team members on proper ways to cut variety of fish to eliminate waste from incorrect cutting.
- Utilized data-driven analysis to inform decision-making processes related to product assortment, pricing, and promotional strategies.
Education
High School Diploma -
Imhotep Institute Charter High School
Philadelphia06-2006
Skills
- Customer service
- Retail inventory management
- Stock rotation
- Inventory counting/replenishment
- Pricing strategy
- Display production
- Ordering procedures
- Hospitality and accommodation
- Teamwork
- Problem-solving
- Scheduling and coordinating
- Attention to detail
Timeline
Produce Manager
Sprouts Farmer Market
05.2024 - Current
Zone Lead
Amazon Fresh
08.2022 - 09.2023
Seafood Manager
Giant Food Stores
04.2016 - 01.2022
High School Diploma -
Imhotep Institute Charter High School
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