Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Samuel Guzman

Plainfield,IL

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

1
1
year of professional experience

Work History

Faculty Member

Joliet Junior College Corporate & Community Services
Joliet, IL
09.2024 - Current
  • Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
  • Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
  • Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.
  • Inspecting buildings for safety hazards or damages that need to be addressed, reporting any issues to management immediately.
  • Completing daily logs detailing work performed each day; updating records of supplies used during shifts.

Key Holder

Advanced Auto Parts
Joliet, IL
02.2024 - 09.2024
  • Monitored store performance and identified areas for improvement by tracking sales data.
  • Developed strategies to increase customer loyalty and retention, as well as resolving customer complaints in a timely manner.
  • Performed daily cash management duties including deposits, audits and ensured the store was opened and closed with the alarms armed in a timely manner according to company policies.
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Reconciled daily sales receipts against cash drawer for accuracy and tracked stock movement to ensure availability of merchandise for customers.
  • Organized backroom storage areas to maximize efficiency of space utilization.
  • Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
  • Maintained a professional demeanor while handling customer calls. Also, greeted callers and identified their needs quickly and accurately, while providing accurate information regarding company services, procedures, and policies.

Crew Member

McDonald's
Plainfield, IL
06.2023 - 02.2024
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Adhered to health department regulations regarding food handling procedures.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Informed customers about daily specials in an engaging manner.
  • Answered phone calls promptly to provide accurate information about menu items or prices.

Education

Associate of Arts - Business Administration

Joliet Junior College
Joliet, IL
05-2025

Skills

  • Retail loss prevention
  • Negotiation Tactics
  • Product Sales
  • Customer Needs Assessment
  • Adapt to diverse groups
  • Professional Demeanor
  • Cash Handling
  • Time Management
  • Store Opening and Closing
  • Excellent communication skills
  • Reliable and punctual
  • Problem-solving skills
  • Shipment Processing
  • Cleaning techniques
  • Listening Skills
  • Relationship Building
  • Product Promotions
  • B2B sales and customer service

Accomplishments

  • 3rd-team academic all american for the NJCAA Mens wrestling team at Joliet Junior College
  • Member of the National Junior College Honors Society Phi-Theta Kappa
  • Active member of the Joliet Junior College Honors Program

Affiliations

I enjoy listening to podcasts about financial education as well as self improvement. I also enjoy learning and participating in investing into my personal brokerage account. I love going to concerts and enjoy my weekend leisure. I always root for my Chicago Bears and always find time to watch movies with my family and loved ones. Music is a huge part if my life and friendships, music drives me and motivates me throughout the day.

References

References available upon request.

Timeline

Faculty Member

Joliet Junior College Corporate & Community Services
09.2024 - Current

Key Holder

Advanced Auto Parts
02.2024 - 09.2024

Crew Member

McDonald's
06.2023 - 02.2024

Associate of Arts - Business Administration

Joliet Junior College

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Samuel Guzman