Samuel Hinz
Horicon
Summary
Results-driven professional experienced in network engineering and field maintenance. Skilled in technical troubleshooting, customer relationship building, and technology deployment. Adaptable and flexible working in many different types of environments. 20+ years of customer service experience and team building.
Overview
18
18
years of professional experience
Work History
Construction Coordinator
Charter Spectrum
Juneau
07.2025 - Current
- Coordinated construction schedules and project timelines, ensuring alignment among various teams.
- Managed contractor communications and enforced site safety protocols to promote compliance.
- Supported procurement processes for construction materials and equipment.
- Maintained project documentation and updated progress reports to reflect project status and facilitate informed decision-making.
- Developed cost estimates for labor, materials, equipment rentals and other related costs associated with construction projects.
Network Engineer
Charter Spectrum
Madison
06.2022 - Current
- Monitored network performance and promptly resolved connectivity issues to ensure minimal downtime.
- Assisted in deploying new technologies in client environments, enhancing overall network functionality.
- Configured routers, switches, firewalls, and other hardware to establish and manage efficient LAN, WAN, and wireless networks.
Field Technician
Charter Spectrum
Juneau
09.2008 - Current
- Installed and maintained cable and internet services, ensuring customer satisfaction and service reliability.
- Drove company vehicles to customer locations for field maintenance, optimizing service response times.
- Communicated effectively with customers to explain services and resolve inquiries.
- Trained new technicians on installation procedures and safety protocols, enhancing team competency and compliance.
- Applied company safety policies consistently when performing daily tasks.
Education
High School Diploma -
Horicon High School
Horicon, WI06-2005
Some College (No Degree) - General Studies
University Of Fond Du Lac
Fond Du Lac, WISkills
- Construction scheduling
- Cost estimation
- Network configuration
- Customer relationship management
- Technical troubleshooting
- Field maintenance
- Problem solving
- Effective communication
- Attention to detail
- Team collaboration
- Time management
- Construction estimating
- Labor management
- Crew scheduling
- Project management
- Relationship building
- Dependable and hardworking
- Decision-making
- Conflict resolution
- Team leadership
- Employee training
- Problem-solving aptitude
Accomplishments
- Spectrum Superstar 2022
Timeline
Construction Coordinator
Charter Spectrum
07.2025 - Current
Network Engineer
Charter Spectrum
06.2022 - Current
Field Technician
Charter Spectrum
09.2008 - Current
High School Diploma -
Horicon High School
Some College (No Degree) - General Studies
University Of Fond Du Lac