Samuel Jacobs
Idaho Falls,ID
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
8
8
years of professional experience
Work History
Bartender
The Celt Pub
08.2019 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Team Lead
Arctic Circle
01.2017 - 01.2019
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Continuously checked products for quality assurance according to strict guidelines.
Education
High School Diploma -
Compass Academy
Idaho Falls, ID06.2019
Certified Nursing Assistant -
Idaho State University
Pocatello, ID06.2019
Skills
- Responsible Alcohol Service
- Reconciling Cash Drawers
- Guest Satisfaction
- Suggestive Selling
- Liquor, Beer and Wine Knowledge
- Anticipating Guest Needs
- Dining Room Management
- Attending Multiple Customers
- Cash Register Operation
- Sales Expertise
- Hospitality and Accommodation
- Clear and Effective Communication
Timeline
Bartender
The Celt Pub
08.2019 - Current
Team Lead
Arctic Circle
01.2017 - 01.2019
High School Diploma -
Compass Academy
Certified Nursing Assistant -
Idaho State University
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